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Panera Bread News & Media

Biometric payment in retail: Consumers eager, challenges for retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

To learn more about how and why Amazon One is taking root RetailCustomerExperience reached out to Peter Galvin, chief growth officer at NMI, a full commerce…

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Panera Bread launches Amazon One in St. Louis locations

March 22, 2023

Panera Bread, a self-serve kiosk pioneer, is rolling out Amazon One, a palm identify and payments technology, at select bakery-cafes in the brand's hometown of…

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Panera launches grocery service

April 9, 2020

Panera customers can now add a few groceries to coffee orders thanks to the launch of Panera Grocery. 

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Beyond ‘bricks versus clicks’: Makings of a new retail model

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The traditional brick-and-mortar "prototype" model, in which a retailer builds a flagship store to be replicated in other locations, no longer works for…

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Panera rolls out nationwide delivery

May 9, 2018

Panera Bread has expanded delivery across the United States with the service now available in 897 cities and 43 states. The service — which is entirely digital…

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Panera website leaked customer data, claims security researcher

April 3, 2018

Panera Bread's website "leaked" millions of consumer data records, from emails to credit card digits, for at least eight months, according to a KrebsOnSecurity…

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Wayfair, Panera push the mobile commerce experience forward

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom…

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Panera Bread debuting home, office delivery

February 7, 2018

Panera Bread will begin rolling out home and office delivery this month on Long Island for a $3 fee.

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Will Amazon Go make cashiers and checkout lanes obsolete?

by Will Hernandez — Editor, NetWorld Media Group

That question was the focus of a breakout session Tuesday at the fourth annual CONNECT Mobile CX Summit in Philadelphia. The answer is complicated, which is…

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What merchants should consider when deploying new technology

by Will Hernandez — Editor, NetWorld Media Group

As retailers and restaurants consider whether to deploy new consumer offerings such as a loyalty program, branded app or mobile payments, executives must…

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Panera leader: Payment, mobile innovations boosting customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Panera Bread is still going full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

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