COO and AI Strategist at BIGWISE Corp, with 19 years scaling retail technology across the United States and Latin America. Co-led the commercial launch of SLIVE.AI, an AI native retail operating system, and brings deep expertise in omnichannel POS and ERP, self-service kiosks, and agentic AI. Author of How to Implement Self-Service Without Failing. Gold Stevie Award, Thought Leader of the Year 2026. Thinkers360 #7 Global Thought Leader in Retail.
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