Bradley Cooper
Bradley Cooper
Bradley Cooper is an experienced editor for Connect Media. He has written across a wide range of beats, ranging from food to digital signage to banking, and is the current editor of ATM Marketplace and Food Truck Operator. His background is in information technology, advertising, and writing. When he’s not crafting a story, you can find him going for a run or spending time with his wife and three sons.
Recent Contributions
9 self-service tech trends to watch
by Bradley Cooper — Editor, Connect Media
The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including…
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How can banks improve customer communication?
by Bradley Cooper — Editor, Connect Media
Are banks communicating effectively? How are they reaching underserved populations? Mack Turner, president and owner of Mack Turner Consulting and Insights…
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The how, why, where of the metaverse in retail
by Bradley Cooper — Editor, Connect Media
What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.
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How to drive a successful customer experience strategy
by Bradley Cooper — Editor, Connect Media
How can you build an end-to-end customer experience that works for your organization? The closing keynote at the Bank Customer Experience Summit took a closer…
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How to cut costs with delivery
by Bradley Cooper — Editor, Connect Media
Third party delivery got big during COVID-19 but can also cost restaurants a lot. How can restaurants save money?
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AI won't replace employees, it will make CX better
by Bradley Cooper — Editor, Connect Media
A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…
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How Dave's Hot Chicken wins with authenticity
by Bradley Cooper — Editor, Connect Media
Dave's Hot Chicken went from a parking lot pop-up to a fast casual juggernaut. The opening keynote at the Interactive Customer Experience Summit in Charlotte…
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SVB, Signature Bank collapse raises questions
by Bradley Cooper — Editor, Connect Media
The collapses of SVB and Signature Bank have raised questions about the economy, the banking system, cryptocurrency and how banks should respond.
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Bank Customer Experience Summit to join forces with ICX Summit in 2023
by Bradley Cooper — Editor, Connect Media
2023 will be a big year for the Bank Customer Experience Summit, which gathers bankers, self-service vendors and fintechs to network and discuss banking…
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What's ahead for the retail ATM
by Bradley Cooper — Editor, Connect Media
Typically, retail ATMs have had fewer features than bank ATMs, but that may be changing. ATM Marketplace interviewed Brad Nolan, EVP and CMO at Hyosung…
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