News & Media From Bradley Cooper
How can banks improve customer communication?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Are banks communicating effectively? How are they reaching underserved populations? Mack Turner, president and owner of Mack Turner Consulting and Insights…
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The how, why, where of the metaverse in retail
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.
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How to drive a successful customer experience strategy
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How can you build an end-to-end customer experience that works for your organization? The closing keynote at the Bank Customer Experience Summit took a closer…
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How to cut costs with delivery
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Third party delivery got big during COVID-19 but can also cost restaurants a lot. How can restaurants save money?
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AI won't replace employees, it will make CX better
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…
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How Dave's Hot Chicken wins with authenticity
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Dave's Hot Chicken went from a parking lot pop-up to a fast casual juggernaut. The opening keynote at the Interactive Customer Experience Summit in Charlotte…
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SVB, Signature Bank collapse raises questions
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The collapses of SVB and Signature Bank have raised questions about the economy, the banking system, cryptocurrency and how banks should respond.
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Bank Customer Experience Summit to join forces with ICX Summit in 2023
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
2023 will be a big year for the Bank Customer Experience Summit, which gathers bankers, self-service vendors and fintechs to network and discuss banking…
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What's ahead for the retail ATM
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Typically, retail ATMs have had fewer features than bank ATMs, but that may be changing. ATM Marketplace interviewed Brad Nolan, EVP and CMO at Hyosung…
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Bitcoin Depot at Circle K: Easy, intuitive buying experience
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Circle K recently deployed cryptocurrency ATMs that offer Ethereum and Litecoin in addition to bitcoin. Here's what a user experienced buying bitcoin from one…
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Bank Customer Experience Summit to offer key insights into banking trends
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The Bank Customer Experience Summit will address key trends in the financial industry and how to reach a more demanding customer base.
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Deciphering digital signage vs. kiosks: What's the difference?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Digital signage and kiosks used to be two clearly distinct pieces of technology, but that distinction has blurred in recent years. Many companies may ask…
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Acme Tools delivers better experience with digital signage
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
When it comes to retail, one major challenge is how to coordinate marketing campaigns while still accommodating the individual needs of various locations. A…
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How to drive ROI with omnichannel kiosk, signage strategy
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Panelists during a talk at the Self Service Innovation Summit addressed how to drive kiosk ROI with touchless solutions and an omnichannel strategy.
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Goodwill powers COVID-19 employee engagement with digital signage
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
COVID-19 has made it very difficult for businesses to return to some form of normalcy, especially on the employee front. Goodwill Southern Rivers in Columbus…
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How to navigate the legal side of touchless technology
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Many retailers are embracing touchless technology, but they may run into legal issues related to privacy if they don't cover their bases. Attorney Brian…
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Kings Island reopens with digital signage
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
When the amusement park, Kings Island, made plans to reopen, it needed a solution that could deliver messages on safety, procedures and social distancing…
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Are touchscreens worth it during COVID-19?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
As the world continues to tackle the COVID-19 pandemic, customers are starting to change their habits, especially when it comes to germs and touching surfaces.
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Robotic digital signage tackles COVID-19
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
As the world continues to battle the coronavirus, many technology companies are finding innovative ways to combat the virus, such as digital signage hand…
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DOOH keeps small business alive during COVID-19
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Many small businesses are hurting due to COVID-19 restrictions. Some DOOH vendors, however, are helping them stay alive by offering free DOOH advertising to…
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