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Brianna Van Zanten

Brianna Van Zanten

Brianna Van Zanten - Vice President of Customer Success at Incheq, where she specializes in driving adoption and long-term value through a behaviorally informed, user-centric approach. With a background in Cognitive Sci & Psychology from Case Western Reserve University, she blends analytical insight with relationship-driven leadership to optimize product experience and client outcomes. In addition to her work in tech, Brianna is a licensed youth soccer coach with Chicago Rush Soccer & a community lead for The Hustle Collective, supporting emerging professionals and entrepreneurs.

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Recent Contributions


Rethinking CX: The role neuroscience plays in developing the customer experience

by Brianna Van Zanten — VP of Customer Success, Incheq

In retail, there is a lot of talk about how to create the ideal customer experience, and while there are many ways to approach it, one of the most effective is…

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