Christopher Hall
Christopher Hall
NoneRecent Contributions
'New wave' retail is starting to crest
by Christopher Hall — w, t
For many analysts, observers and pundits, the Sears story serves as a kind of moral or object lesson to Amazon. But ICXA Managing Director Christopher Hall…
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'Interesting times' highlight ICX Summit 2017
by Christopher Hall — w, t
Brands really can't treat any of their customers like they're all alike anymore, not just the millennials, especially now that the technology is available to…
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10 reasons to attend the 2017 ICX Summit
by Christopher Hall — w, t
If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.
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10 'Big Ideas' from ICX Summit 2016
by Christopher Hall — w, t
Take a run through this Top 10 list of some of the most thought-provoking and attention-grabbing ideas highlighted at the recent Interactive Customer…
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ICX Symposium: The future of customer experience is coming fast
by Christopher Hall — w, t
With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready…
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Coca-Cola taps digital signage to find out 'What's in a Name?' in Times Square
by Christopher Hall — w, t
Coca-Cola collaborated with Posterscope, Clear Channel, ICUC and Google to produce a very personalized digital out-of-home campaign earlier this year in Times…
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ICXSummit15: From scavenger hunt to Skydeck, the highlight reel
by Christopher Hall — w, t
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the…
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Top customer experience tech honored at ICXSummit15
by Christopher Hall — w, t
The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…
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Under Armour boosts customer experience with digital signage in new Chicago store
by Christopher Hall — w, t
Athletic apparel and gear retailer Under Armour recently opened the doors of its newest specialty retail location on Chicago's Magnificent Mile – and the new…
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UGG brings interactive signage to new concept store
by Christopher Hall — w, t
The first-ever UGG Australia technology-driven concept store opened last month in the Washington, D.C., metropolitan area, featuring interactive digital…
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