Meriel Neighbour

Meriel is currently leading a digital transformation at River Island and is the chair of ambassadors at MACH Alliance, a not-for-profit organization working to help retailers and enterprise businesses prepare for agentic AI through composable technology.

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Recent Contributions

How agentic ecosystems are redefining the consumer experience

by Meriel Neighbour — Chair of Ambassadors at MACH Alliance; Director of Technology Delivery and Transformation at River Island, MACH Alliance

While there's more hype and excitement around customer-facing AI chatbots or flashy generative AI tools, consumer loyalty comes from providing a consistent…

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