Mark Rohan
Mark Rohan
Mark Rohan is Co-Founder and COO of Klearcom, an AI-driven telecom testing platform headquartered in Waterford, Ireland with offices in India and the USA. He helps lead the company’s operations, customer engagement and global network strategy, supporting enterprise clients across 100+ countries in improving IVR, toll-free and voicebot performance.
Recent Contributions
In retail, automation isn’t the problem. Untested customer journeys are.
by Mark Rohan — Co-founder and COO, Klearcom
In retail, trust is built during the full customer journey, not during just the AI interaction. That’s why monitoring needs to become as central to contact…
read nowSee More From Mark
Subscribe
Get the latest news and resources from Retail Customer Experience.
