News & Media
Walmart taps Wiliot to revolutionize supply chain operations
October 8, 2025
Walmart is teaming up with Wiliot, which provides ambient IoT technology, to revolutionize supply chain operations.
read now
Consumer households will spend $420 on Halloween celebrations
October 8, 2025
Nearly four of five U.S. adults (79%) will celebrate Halloween this month and the average spend per household will be $420, according to CIT Bank's 202…
read now
The ripple effect: 5 ways modern POS technology multiplies retail ROI
POS mobility empowers associates, boosts basket size, and elevates the customer experience and satisfaction.
read now
DSW deploys Tootsie foot scanning featuring an AR experience
October 7, 2025
Footwear retailer DSW has deployed the Tootsie Foot Scanning solution, from Aetrex Inc., which now boasts an augmented reality experience.
read now
Retail isn’t one-size-fits-all: Why localized strategy is key to surviving in the new era of commerce
by Jacyn Heavens — Founder and CEO, Epos Now
If there’s one lesson for retailers to embrace moving forward, it’s this: Uniformity is efficient. But adaptability wins.
read now
Walmart chief projects workforce will stagnant for several years
October 7, 2025
Walmart's workforce will be stagnant over the next two to five years yet its business volume will be bigger.
read now
Labubu finds a New York City home in Pop Mart’s Times Square store
October 6, 2025
Pop Mart, the creator of the popular Labubu doll, is opening a U.S. flagship store in Times Square, New York City, in mid 2026.
read now
California ordinance limits self-checkout use in Long Beach
October 6, 2025
An ordinance in Long Beach, California is leading to the closure of self-checkout kiosks in some grocery and drug stores.
read now
Vending machine ignites craze for mini prints
October 3, 2025
A retro-style art vending machine is gaining popularity in Milwaukee, selling small, collectible prints for 50 cents each, according to a WTMJ report.
read now
GrubMarket deploys AI-powered reporting agent to automate business insights
October 3, 2025
GrubMarket, a company in the food supply chain and e-commerce industry, has introduced an AI agent designed to automate business insights for food wholesale…
read now
The secret to retail loyalty in 2025? Premium experiences at every touch point
by Spencer Wright — General Manager, Like Sew
Today’s consumers aren’t just buying products — they’re seeking experiences. They want more than transactions. They expect personalized, seamless interactions…
read now
Trends 1st US dispensary to launch AI-powered wellness technology
October 2, 2025
Trends, a cannabis dispensary in Queens, New York, has launched Relief IQ, an in-store, AI-powered wellness and guidance platform. The dispensary is the first…
read now
Smart inventory strategy in uncertain times: Why panic buying could be hurting your business
by Warren Wilbee — CTO, ToolsGroup
Tariff policy will continue evolving, but retailers who respond with strategic discipline rather than reactive stockpiling will be better positioned through…
read now
Bookstore dispenses Richard Scarry-inspired art from vending machine
October 2, 2025
Mermaid Books, a bookstore in Milford, Connecticut, has deployed a vending machine to sell small pieces of art inspired by the children's author Richard Scarry.
read now
Albertsons adds travel perk for loyalty members
October 1, 2025
Grocery shopping now comes with a side of vacation savings. Albertsons has added a benefit to its For U loyalty program, allowing members to earn cash back on…
read now
Zales taps Wunderkind Ads for CTV campaign
October 1, 2025
Zales teamed up with Wunderkind Ads on a connected TV campaign conducted in partnership with Xumo, a streaming venture between Comcast and Charter…
read now
Resilient Retail: Building Agile and Secure Operations to Combat Labor Shortages and Shrink
From intelligent automation and real-time monitoring to integrated loss prevention tools, the most resilient retail operations are those that can respond to…
Presented by Toshiba Global Commerce Solutions, Inc.
download now
Rack Room Shoes debuts lighthouse concept stores
September 30, 2025
Rack Room Shoes is continuing its national expansion with the opening of seven "lighthouse concept stores" aimed at enhancing the shopping experience.
read now
AI customer service: Transforming support
by Karel Smith — Business Manager, GPTBots.ai
Learn why AI customer service solutions make a revolution in the customer support processes, maximize their performance, and what advantages of AI customer…
read now
Criteo integrates with Google for onsite retail media
September 30, 2025
Criteo has been tapped as Google's first onsite retail media partner. Advertisers can scale campaigns across Criteo's retail media inventory via Google's…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
