News & Media
The time for cross-channel customer support is now
by Anand Janefalkar — Founder & CEO, UJET
Anand Janefalkar, founder and CEO of UJET, explains why as retailers begin investing resources in support channels, including web, mobile, and in-app, they…
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Symptoms of coronavirus in e-commerce
by Angela Whiteford — CMO, Forter
Angela Whiteford, CMO at Forter, shares a timely post on the broad implications COVID-19, the coronavirus pandemic, is having on the retail segment and related…
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Bath and Body Works shutting stores due to COVID-19 outbreak
March 18, 2020
Bath and Body Works is the latest retailer to close stores in response to the COVID-19, the coronavirus pandemic.
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Nordstrom temporarily shuttering all stores in U.S., Canada and PR
March 17, 2020
Major fashion retailer Nordstrom is closing all its stores, more than 350 across the U.S., Canada and Puerto Rico, for two weeks due to the COVID-19 outbreak.
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Amazon hiring 100K workers to meet online sales crush in wake of COVID-19
March 17, 2020
Amazon is hiring on 100,000 workers in a quest to meet the "surge in demand" from online sales as people worldwide are sequestered home in light of the…
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4 principles of a world-class product information management strategy
by Dietmar Rietsch — CEO, Pimcore
Dietmar Rietsch, CEO of Pimcore, maps out why engagement is an essential element in a brand's management and delivering a compelling product experience is what…
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Lots of web content not catching consumer attention
March 17, 2020
A Contentsquare study reveals over two thirds, 69%, of all web content published by brands, is "unseen" by consumers, with the banking sector leading the list…
read nowJen Barry tapped as retail VP for Glass House Group
March 17, 2020
Glass House Group, a privately-held cannabis and hemp company based in the U.S. has named Jen Barry as vice president of retail.
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Coronavirus impacting retail sales, claims study
March 16, 2020
The COVID-19 coronavirus pandemic is impacting consumer shopping behavior, purchase decisions and retail sales, according to a First Insight study.
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COVID-19: Retailers closing stores for worker, customer safety
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A growing number of retailers and brands are temporarily closing locations but will continue to pay workers through the closure period.
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Uncovering the factors changing the face of retail
by Rebecca Steele — Content Marketing Manager, PFS
Rebecca Steele, content marketing manager at PFS, explains why an adaptive and agile mindset is the way to get ahead in the digital age and a constantly…
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AR and 3D aren’t just for digital commerce — they’re powerful in-store assets
by Rob Weaver
Rob Weaver, chief revenue officer at Vertebrae, explains how retailers can use immersive commerce tools to overcome in-store purchase hurdles and delight store…
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Coronavirus prevention focus of pop-up in DC
March 13, 2020
Seeing a demand among Washington, D.C. residents for coronavirus prevention supplies prompted a retail pop-up store near Gallaudet University.
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Modells heads into Chapter 11
March 13, 2020
Modell's Sporting Goods, founded in 1889, has filed for bankruptcy protection due to millions of dollars of debt and poor retail sales.
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Personalizing the retail experience across touchpoints
by Tim Beeson — President – North America, Natterbox
Tim Beeson, president, North America, at Natterbox, explains why it is so important for brick-and-mortar shops to focus on customer appeal.The entire shopping…
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Vntana founder talks AR, VR, XR and delivering a digital experience into the real world
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Vntana Founder and CEO Ashley Crowder sees a big future ahead for AR and VR what she calls XR technology and the quest to provide retail consumers a virtual…
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Vans launches shoe collection for those on autism spectrum
March 12, 2020
Vans is releasing a footwear collection designed for those on the autism spectrum featuring sensory elements focusing on touch, sight and sound.
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Apple shutters Italy stores due to COVID-19
March 12, 2020
All 17 Apple Store retail locations are being closed indefinitely in response to the coronavirus pandemic.
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Experience matters big time for the consumer, reveals study
March 11, 2020
A good majority of consumers, 74%, are either somewhat or very likely to buy from a brand or retailer based solely on experience and not price or product…
read nowPostmates debuts measures to help merchants impacted by COVID-19
March 11, 2020
On-demand delivery platform Postmates aims to help ease burdens on merchants and couriers dealing with the coronavirus outbreak.
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