Boot Barn taps kiosks to deliver 'infinite aisle'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Boot Barn uses kiosks to provide customers an 'infinite aisle' to find what they are looking for, regardless of whether it is physically available in the store…

All the ways SD-WAN reduces costs for retailers

Jeff Bradbury, senior marketing director, North America for Hughes Network Systems, maps out how retailers can save money with SD-WAN, and that often the total…

Amazon expands delivery options with bike brigade

December 17, 2019

In the esclating battle to provide consumers with even faster delivery options, Amazon is teaming up with UPS and DHL to put bike delivery into play in New…

Report: Retail is in flux

December 17, 2019

A white paper on customer experience within the apparel store environment reveals why shoppers switch stores and the impact big box and fast fashion brands are…

Smile! 3D facial recognition is raising kiosk value

3D facial recognition, well established in China, is in its early stage of adoption in the U.S. Despite privacy concerns, the technology will make transactions…

Majority of UK consumers find online shopping more convenient

December 16, 2019

More than half, 52.5%, of U.K. residents prefer online shopping due to its convenience and the fact they don’t have to deal with crowded stores. Of those…

Dollar General has big growth plans for 2020

December 16, 2019

Dollar General aims to launch 1,000 stores next year, opening in new cities and towns.

Mobile messaging taking deeper root among consumers

December 16, 2019

Consumers are 35 times more likely to open a mobile message than an email from retailers, yet businesses have been slow to provide a mobile communication…

Why retailers need to slow down to go fast

Christine Andrukonis, founder and senior partner, Notion Consulting, offers up insight on why the idea of making haste slowly can help retailers truly…

Aptos study reveals brick-and-mortar still king, BOPIS gaining popularity

December 13, 2019

Consumers in the U.K. and U.S. still prefer the physical store as their shopping channel, as they like to touch, feel and try products before purchase, and…

Why marketers shouldn't be too quick to switch to virtual-only strategies

Crawford Davidson, managing director, Go Inspire Group, shares insight on data relating to the balance between online and offline shopping and how it will…

Italian shoe brand writing the book on retail pop-up strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Michele LoPriore, a high-end women's Italian shoe brand, knows all about retail pop-up strategy after popping up in Boca Raton, New York and now Chicago.

Consumers want more value from loyalty programs, reveals report

December 12, 2019

Over a third of consumers, 38%, avoid retail loyalty programs with many stating that they don't feel there is enough value in participating. For those opting…

Retailer offers unique customer journey

December 12, 2019

The Canada Goose store in Toronto promises coat-buyers a different type of shopping and purchase experience in that there is no inventory to put in a bag and…

How successful retail advertisers stand out

Martin Kilp, head of apps at Smartly.io, explains why retailers need to truly embrace digital channels now if they wish to be successful in the future.

Purolator installs one-stop 'shop and ship' kiosk at mall

December 11, 2019

Purolator has unveiled its Quick Stop Kiosk that allows shoppers to buy gifts and ship them from a convenient location at the CF Toronto Eaton Centre.

Unicol debuts digital kiosk enclosure

December 11, 2019

Unicol has introduced the Obelisk Digital Signage System, a column style kiosk/totem enclosure for large format screens that allows for a wide range of…

Biometrics to secure $2.5T in mobile payments by 2024

December 11, 2019

Biometric authentication will be used to secure $2.5 trillion in mobile payment transactions by 2024, a tenfold increase from the $228 million forecast for…

Why strategic customer experience initiatives win out over price reduction every time

Ron Lutz, CCO at Miller Zell, shares insight on why it's crucial to drive understanding of your brand and that value is relative and means something different…

SMG retail engagement leader on taking care of the customer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brian Dennis, senior vice president, retail customer engagement, for Service Management Group, has seen the transformation of physical retail stores from…