Consumers embrace mobile banking, but still value branches

November 18, 2019

An increasing number of consumers are using mobile banking, yet the vast majority still consider branch locations an important part of their banking…

Standard Cognition buys up autonomous checkout provider DeepMagic

November 18, 2019

Standard Cognition, a provider of autonomous checkout technology, has acquired the assets of DeepMagic, a New York startup also focused on unattended…

How To: Making 3D the foundation of immersive e-commerce experiences

Garrett Eastham, chief data officer at Vertebrae, shares how retailers, given the importance of 3D, are embarking on immersive commerce initiatives but need to…

Under Armour teams with Aptos on mobile POS for charity retail event

November 15, 2019

Under Armour teamed with Aptos for payment technology for its annual three-day charity sales event, the Hometown Sample Sale in Baltimore.

Pop-ups, voice top trends driving retail holiday sales

November 15, 2019

As the holiday buying season gets into full swing there are five major trends driving retail sales at brick-and-mortar stores. Pop-up experiences, along with…

More holiday spend this year, says NRF

November 15, 2019

Shoppers will spend 4% more this holiday season, averaging about $1,047.83, compared to 2018. The prime reason? Consumers are in good financial shape…

What undergarments reveal about the human psyche and what it means for retail

Linda Jeo Zerba, founder of Big Squirrel, believes the undergarments product category can tell a lot about the new reality under which brands are operating.

House of Klarna holds immersive retail pop-up experience

November 14, 2019

A 10-day immersive retail pop-up experience in London, called House of Klarna, offered everything from fashion to lifestyle events for Manchester shoppers. The…

Casey’s General Stores taps Service Management Group for CX management

November 14, 2019

In a quest to discover customer insights, as well as expand loyalty with customers, Casey's General Stores is teaming up with Service Management Group, a…

Amazon launches thousands of free package pickup sites

November 14, 2019

Amazon is expanding its Counter, a network of staffed package pickup locations within partner stores. It is adding thousands of sites, according to a press…

Gap Inc.'s Hill City offers unique customer experiences from the store to the road

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A 12-month pop-up for menswear brand, Hill City, has led to a physical storefront and a mobile shop. And, while the customer experiences are all different, the…

Hughes Top 10 in IHS Markit SD-WAN report

SD-WAN market enters router replacement phase, as revenue surges by 23 percent in Q2

Hughes Certified as Gilbarco MNSP

Hughes solution provides retail petroleum customers with an authorized alternative to the Gilbarco Secure Zone Router

Mobile powering early holiday shopping surge, claims study

November 13, 2019

Adobe Analytics reports holiday shoppers have spent $19.7 billion so far, a 17.5% increase from a year ago. 

PayPal Xoom to launch domestic money transfers with Walmart

November 13, 2019

Xoom, the international money transfer service from PayPal, announced its U.S. domestic rollout with strategic alliances with Walmart and Ria, which will let…

Walmart taps Siri voice ordering for grocery pickup, delivery

November 13, 2019

Japan Airlines knows a crying baby is not a fun flight experience

November 13, 2019

No one likes to sit next to a crying baby on a flight and one airline is hoping to reduce that experience.

Card networks begin EMV SRC rollout for easier online checkout

November 13, 2019

American Express, Visa, Mastercard and Discover announced the arrival of more secure checkout experiences due to the long-awaited implementation of the EMV…

Under Armour COO to become CEO

November 13, 2019

As of Jan. 1, 2020, performance wear retailer, Under Armour, will have a new CEO when COO Patrik Frisk takes over from current CEO Kevin Plank.Plank has served…

How AI can delight customers, Increase razor-thin margins

Daisy CEO Gary Saarenvirta admits that while AI may seem overhyped, it's ready to drive results as it's a powerful technology that gives consumers what they…