Big adapting ahead for retailers striving to succeed in post-COVID-19

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

COVID-19 is transforming retail in unprecedented fashion and moving forward the customer experience will be transformed as well. Keith Jelinek, managing…

Lowe's celebrates isolated moms with flower baskets

May 5, 2020

Home improvement and gardening retailer Lowe's is teaming up with Uber and small business growers to provide flower baskets to moms that are sequestered and…

Kroger offers COVID-19 testing for employees

May 5, 2020

Supermarket chain Kroger is expanding access to coronavirus testing for its employees that may be experiencing symptoms of COVID-19.

Payment coalition claims COVID-19 contamination risk from U.S. currency overblown

May 4, 2020

Businesses that refuse to accept cash as a way to lower coronavirus transmission risks are acting contrary to the best available scientific evidence, according…

You got the PPP — so now what?

by Pat Shea — Editor, NetworldMedia

You're approved for a PPP loan, but now what do you need to do once you receive funding?

Consumers trust financial institutions the most with personal info, claims report

May 4, 2020

When it comes to personal data security consumers overwhelming trust financial institutions the most. That's the prime finding of DISQO Q1 2020 report on…

Smart retail market to hit $62B by 2025

May 4, 2020

The smart retail market is expected to grow from $21.6 billion in 2020 to $62.5 billion by 2025, according to a report by MarketsandMarkets. It will also grow…

Casino installing temperature check kiosks in wake of COVID-19

May 4, 2020

The Chumash Casino Resort in Santa Ynez, California will have contactless, temperature checking kiosks installed for employees and guests in the coming weeks…

Why personalizing customer experience is essential to brand building

Gordon Darling, VP, product development, ITK Solutions Group and Theodore Rose, principal, Applied Retail Transformation and special consultant to ITK, share…

Visa says contactless use surged amid COVID-19

May 1, 2020

Walmart China introduces AI-powered self-service produce scales

RetailAI Fresh by Malong Technologies is an AI-powered self-service scale solution that integrates product recognition. The technology integrates into…

Managing COVID-19 Impact: How tech helps retailers scale in the wave of omnichannel-to-single channel disruption

by Dipesh Hinduja — Director, Mobile Solution Architecture, Stratix Corp

Dipesh Hinduja, mobile solutions architect at Stratix, maps out three critical mobile programs that can retailers on the recovery path from COVID-19.

Macy's opening 68 stores to start

May 1, 2020

Macy's hopes to have all its 775 stores open for business within six weeks and is initially opening 68 next week.

Amazon unique visitor level tips 4 billion mark

May 1, 2020

 Amazon saw 4.06 billion unique visitors in March — more than eBay, Apple, Walmart, Samsung.com, Apple.com and Rakuten sites combined.

How retailers are giving back; consumers into self care

May 1, 2020

Retailers big and small are launching initiatives to give back and help those in need, as well as those fighting on the frontline of the coronavirus pandemic.

COVID-19 will change how consumers shop and what retailers must do to adapt

by Kristen Groh — GVP, Managing Partner, Publicis Sapient

Kristen Groh, group vice president, managing partner at Publicis Sapient, explains why new digitally-engaged consumers bring a different set of expectations…

At-risk shoppers are priority at Whole Foods Market

April 30, 2020

Whole Foods Market, a supermarket chain owned by Amazon, is putting the elderly, disabled and high-risk consumers to the front of the line as COVID-19, the…

BOPIS gains steam in wake of COVID-19 pandemic

April 30, 2020

Consumers are increasingly more likely to use buy online and pick-up in-store services as the COVID-19 pandemic continues in the U.S.

Social distancing drives change in consumer spend

April 30, 2020

Social distancing is hurting the consumer wallet as a WalletHub study revealed that 58 million Americans were spending more while following stay-at-home…

Simon Mall Group getting ready to reopen dozens of properties

April 29, 2020

The biggest U.S. mall owner and operator, Simon Property Group, is getting ready to open dozens of malls across nearly a dozen states.