News & Media
The power of leveraging valuable data to drive e-commerce growth for retailers
by Mitsunaga Kikuchi — Founder and CEO, Shirofune
To drive genuine growth, retailers need to know which ads are generating incremental revenue, new sales strata which can be directly attributed to effective…
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Axis Communications talks fundamental elements of computer vision AI
James Stark, retail segment leader for the Americas, and Robert Brown, solutions engineer, at Axis Communications share insight what makes Axis Communications…
Presented by Axis Communications
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H-E-B tops dunnhumby grocery retailer ranking
February 5, 2025
H-E-B has been ranked at the top U.S. grocer, according to the dunnhumby Retailer Preference Index, a study that examines the $1 trillion dollar U.S. grocery…
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Brands jumping on viral trends is a turnoff for consumers
February 5, 2025
One third of consumers view brands jumping on viral trends as an embarrassing act for the brand though 93% believe it's important for brands to stay up on…
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Star Micronics debuts new innovations for the retail space
John Maieli, channel partner executive at Star Micronics, shares insight on the company's latest innovations for the retail environment.
Presented by Star Micronics America
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PetSmart deploys GreyOrange gStore platform to boost operational efficiency
February 4, 2025
PetSmart is deploying gStore, a software-as-a-solution platform from GreyOrange Inc. to gain better efficiency across the retailer's nearly 1,700 stores.
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Zebra Technologies debuts flexible kiosk system
Scott Eggers, lead product manager, Zebra Technologies, shares insight on the company's new kiosk system running on Zebra's Enterprise Android platform.
Presented by Zebra Technologies
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How to maintain high customer support levels during a big sales season
by Dave Tu — President, DCL Logistics
Here are four tips that can help e-commerce retailers prepare for a big sales rush and ensure they meet customer expectations and maintain satisfaction.
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Loyalty program members want more ways to earn, redeem
February 4, 2025
When it comes to loyalty programs, rewards members want more ways to earn rewards and more ways to redeem rewards. More than half, 76%, want transactional…
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The role music plays in retail customer experience: Brand ambassador
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The start of a new year is the perfect time for retailers to assess and re-evaluate customer experience strategies and where music fits into that strategy.
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ELC shares insight on latest kiosk and camera display capabilities
Tiffany Tian, from ELC - Shenzhen Electron Technology Co. Ltd, shares insight on the company's newest kiosk display and camera capabilities.
Presented by Shenzhen Electron Technology Co., Ltd
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NICE VP talks AI's role in the sales conversion spectrum, eliminating friction points
Tom Yang, vice president, retail at NICE shares insight on the retail customer experience funnel, sales conversions and the role AI can play in eliminating…
Presented by NICE
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Consumer love for local retailers on the rise
February 3, 2025
Consumers are increasingly shopping local stores for the connection and trust with retailers. In fact, 71% of customers prefer local retailers even if it meant…
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L’Oréal taps IBM on AI model for cosmetic research, innovation
February 3, 2025
L'Oreal is partnering with IBM to leverage IBM's GenAI tech and expertise to discover new insights in cosmetic formation data.
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Linnworks CMO talks social media, Amazon's impact, AI in retail
Linnworks CMO Georgia Leybourne shares insight on a range of retail topics, from TikTok and Amazon to the impact of AI, in an interview with Judy Mottl, editor…
Presented by Linnworks
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Shoppers big on multitasking while shopping
January 31, 2025
A hefty number of shoppers, 69%, are shopping while also watching a movie, browsing YouTube or scrolling TikTok. In fact, some are doing all multitasking while…
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Ricoh VP talks driving personalized experiences in retail
Carl Rysdon, vice president, retail industry, at Ricoh USA Inc. shares insight on how leveraging retail media, specifically in-store retail media, can drive…
Presented by Ricoh USA, Inc.
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Hy-Vee stores pull self-checkouts in favor of staffed express lanes
January 31, 2025
Hy-Vee grocery stores in Springfield, Missouri, are removing self-checkout lanes in favor of staffed express lanes with cashiers, according to a Springfield…
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Franklin Instore VP on making promotions come alive instore
Peter Hext, vice president, instore experience, at Franklin Instore, shares insight on the company's digital merchandising technologies.
Presented by Franklin Instore
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Target stores target of $11K self-checkout scam
January 30, 2025
A suspect in Santa Clara County, California, was arrested for allegedly stealing over $11,000 worth of merchandise from multiple Target stores, according to a…
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