News & Media
Customization or co-creation? There's a difference
by Daniel Edmundson — Strategy Director, Gretel
Daniel Edmundson, strategy director at Gretel, writes that the role of consumers in the retail process is quickly shifting and we've have now come to a moment…
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Retail spend is up and millennials are to thank
January 24, 2020
Retail spending is up, according to a TD Bank report, and millennials are the consumer generation leading the charge.
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Meridian teams with HP on countertop kiosk, automated smart locker
January 23, 2020
Meridian recently introduced two solutions in collaboration with HP Inc., including a touchscreen countertop kiosk and an automated smart locker.
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Elo announces POS, self-service, BOPIS additions
January 23, 2020
Elo, a provider of interactive retail solutions, announced additions to its lineup of point-of-sale, self-service, BOPIS and in-store fulfillment solutions…
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PayPal, UnionPay sign global agreement on market access
January 23, 2020
PayPal Holdings Inc. has partnered with UnionPay International to allow millions of customers to use the Chinese mobile wallet with PayPal's 24 million global…
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Leeds Playhouse upgrades with Signagelive digital signage
January 23, 2020
Leeds Playhouse, a theater in Leeds, England, has partnered with digital solutions provider UXG to deploy a digital signage network. UXG worked with…
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Why retailers should adopt a flexible e-commerce strategy
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
In an interview with Retail Customer Experience, Darin Archer, chief strategy officer at Elastic Path, details the importance of deploying flexible e-commerce…
read nowAmazon exploring palm biometric technology for retail checkout
January 23, 2020
Amazon is working on new checkout terminals that would allow shoppers to make payments using biometric data found on their palm prints rather than having to…
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For some retailers, 2020 will be a final curtain call
by Andy Morris — Vice President, Egremont Group
Andy Morris, vice president at Egremont Group, and Carter Koen, an analyst at Egremont Group, share insight on why retailers must focus on ensuring staff are…
read nowGrubbrr teams with FreedomPay to create improved payment experience
January 22, 2020
Grubbrr, a technology company delivering ordering and fulfillment solutions through its self-ordering kiosk, has integrated with payment innovator FreedomPay…
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Crowdsourcing, drones and why I'll never buy a Bugatti
by Marc Gorlin — Founder and CEO, Roadie
Marc Gorlin, founder and CEO of Roadie, examines the role of delivery in retail success and how and where drones, self-driving robots and crowdsourcing come…
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Red Sox affiliate looks to boost concessions with autonomous checkout
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…
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How retailers can use marketing automation to create lasting customer loyalty
by Hannah Hambleton — Content Manager, Beambox
Hannah Hambleton, content manager for Beambox, lists out ways marketing automation makes creating lasting customer loyalty much easier.
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A look at brick-and-mortar retailers growth and where customer experience fits in
by Stephan Schambach — Founder & CEO, NewStore
Stephan Schambach, founder and CEO, NewStore, shares insight on retailers growth and explains why brands can't simply replicate what stores have been about in…
read nowZebra debuts automation tech to boost customer experience
January 20, 2020
Zebra Technologies Corp. has introduced SmartSight, an intelligent automation system that improves front-of-store operations and boosts the shopper experience.
read nowBose shuttering stores around the world
January 20, 2020
Audio equipment maker Bose is closing 119 store locations across Europe, Japan, North America and Australia, closures it claims reflect the change in how…
read nowWalmart debuts store boasting AI lab
January 20, 2020
Walmart has launched an Intelligent Retail Lab, which is a fully functional store boasting an in-store AI lab, where it plans to advance learning on building…
read now2019 retail sales ended on a strong note
January 17, 2020
The U.S. retail industry ended 2019 on a strong financial note with a 0.3% sales jump in December.
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Self-checkout beats the drum hard at NRF 'Big Show'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Here's a peek at 44 kiosk exhibits from the National Retail Federation Big Show in New York City.
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Why harmonic retail succeeds where omnichannel fails
by DeAnn Campbell — Director of Retail Strategy and Development, Harbor Retail
DeAnn Campbell, who heads up retail strategy and research at Harbor Retail, shares insight on the new retail model and how retailers can deliver a customer…
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