Mobile self-checkout player raises $4.3M in funding

September 26, 2019

MishiPay, a London-based mobile self-checkout vendor, now has about $4.3 million more to grow the business thanks to a Series A funding round that included…

Survey: Consumers big on messaging for customer support

September 26, 2019

A robust number of consumers, 83%, are on board with messaging as the primary customer support approach and view it as an efficient method of communication.

Alipay mobile wallet growth up 20%

September 25, 2019

Ant Financial chairman and CEO Eric Jing said that Alipay and its local e-wallet providers served 1.2 billion customers around the world in June 2019, a 20…

Why it's time for brands to prioritize the happiness of millennial shoppers

Brightpearl CEO Derek O'Carroll says brands must work harder to attract buyers and to encourage repeat purchases, particularly from the younger demographic.

Contactless 'tap-and-go' payments coming to Rome subway

September 25, 2019

SIA, a designer and manager of technology infrastructures and services for financial institutions, has created a digital platform that enables passengers in…

Alibaba launches voice ordering, delivery

September 25, 2019

Starbucks is taking another step toward evolving the digital experience for customers in China by launching voice ordering and delivery capabilities within…

The opportunity of visual search in retailing

Spencer Izard, research and advisory lead at Leading Edge Forum, maps out five aspects retailers need to embrace when it comes to adopting visual search.

Fishing tools manufacturer taps Frank Mayer and Associates for in-store display

September 24, 2019

Bubba, which makes fishing tools, fillet knives and fishing lifestyle gear, tapped Frank Mayer and Associates, Inc., for an in-store display showcasing the…

Office Depot debuts virtual line queuing system for print, copy services

September 24, 2019

Office Depot, Inc. has launched a virtual line queuing system, via a mobile app, across more than 600 Office Depot and Office Max stores in a slew of markets…

Customer experience is not confined to the retail store

Rory O’Connor, CEO/founder, Scurri, takes a look at delivery trends and insights that enhance the customer experience.

Fashion designers tap Klarna for e-commerce payment services

September 23, 2019

Six celebrity fashion designer e-commerce sites are now offering payment provider, Klarna's payment plan services. The retail brands providing Klarna's Pay in…

When it comes to gift returning, Gen Z is the leader

September 23, 2019

A whopping 77% of consumers expect to return at least one gift this holiday season and Gen Z shoppers will be leading the pack.

GameStop shuttering nearly 200 stores

September 23, 2019

GameStop expects to close nearly 200 stores by the end of its fiscal year and the figure may actually be higher. The closures are due to poor sales performance…

Why a hybrid cloud Is the answer for retailers

Chelsea Navo, director of presales solution architecture, Vanguard Team at DataStax, outlines five key benefits a hybrid cloud provides for e-commerce…

Sephora, Nordstrom are tops in retail personalization

September 20, 2019

Retailers Sephora and Nordstrom landed in the first and second spots, respectively, on Sailthru's third annual Retail Personalization Index that polled 1,50…

Stockouts, customer loyalty top challenges for grocers, reveals data

September 20, 2019

Stockouts and retaining customer loyalty are two top challenges facing the retail grocer segment, according to the 2019 Grocery Insights Data Report, released…

Online grocer Farmstead expanding into Carolinas

September 20, 2019

Online grocer, Farmstead, is expanding into the Carolinas as part of a partnership with Southeast grocery company, Alex Lee, which is the parent company of…

Under Armour runs First Day Free Rides campaign with transit authority

by Bradley Cooper — Editor, Connect Media

For students returning to school, it is absolutely crucial that they attend the first day to get the year started on the right foot. Clothing retailer…

PDI 2019 C-Store Shopper Report: 3 ways to turn shoppers into loyal customers

Cederick Johnson, director of industry marketing and communications at PDI Software, shares insights from PDI's report and how winning the battle for customer…

Long Island outlet is home to immersive pop-up shop

September 19, 2019

The Tanger Outlets, in Riverhead, New York, is home to an immersive pop-up retail experience that gives consumers a rotating brand experience every 90 days.