Simon Property Group pilots online shopping platform

April 23, 2019

Simon Property Group is piloting Shop Premium Outlets, an online shopping destination, in an effort to drive traffic to its outlet stores.

JCPenney shelves Apple Pay after April EMV deadline passes

April 22, 2019

JCPenney confirmed that it stopped accepting Apple Pay,, in connection with an April 13th  deadline that required merchants to retire old magnetic stripe…

How to create deeper customer connections by going 'direct to user'

Kirsty Cole, head of growth, Anthem Benelux, explores the opportunities of introducing a brand to an effective direct-to-user model.

Albertsons jumps on IBM Food Trust Network for blockchain tracking

April 22, 2019

Albertsons Companies, a food and drug retailer, is joining the IBM Food Trust network to trace food from farm to shelf using blockchain technology. The…

Smartphone go-to digital banking tool for US adults

April 22, 2019

A study from Aite Group shows U.S. adult consumers under the age of 50 are far more likely to pick up their smartphone to complete a digital banking…

Best Buy CFO moving into CEO come June

April 22, 2019

Best Buy CEO Hubert Joly will leave his role this June and become board executive chairman while CFO Corie Barry will take the helm of the electronics retailer.

Target talks digital signage, using Big Data to deliver a personalized experience

by Bradley Cooper — Editor, Connect Media

How do you deliver dynamic digital signage, based on Big Data, without making customers feel uncomfortable? Target, along with industry experts, offers insight…

Mulberry taps Aptos to transform supply chain

April 19, 2019

British brand Mulberry has deployed Aptos solutions to enhance pre-season and in-season planning and the next goal is focusing on supply chain management for…

Michigan grocer boosts customer satisfaction, revenue with Toshiba self-checkout system

April 19, 2019

Value Center, a Michigan grocer, is enhancing the customer experience as well as boosting revenues following the deployment of Toshiba Global Commerce…

Share A Coke: How a personalized promotion became an e-commerce platform

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A single product promotion — Share A Coke — became a multi-product e-commerce campaign driving millions of sales.

Prada taps Oracle cloud tech for retail processes

April 18, 2019

The Prada Group is using Oracle technology to analyze historical data and market demands across its global retail network of 634 stores.

British lifestyle brand deploys Contentsquare for e-commerce optimization, expansion strategy

April 18, 2019

British global luxury lifestyle brand Belstaff is deploying an optimization approach for its online storefront with the help of digital experience platform…

NY public advocate calls for Hudson Yards boycott over payment options

April 17, 2019

New York's Public Advocate Jumaane Williams is calling on shoppers and consumers to boycott the city's newly opened Hudson Yards retail development tenants…

Printer friction marathon: A strange way to end the Adobe Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

My new printer cannot print Adobe Acrobat documents. Getting the company's attention became a marathon in customer friction.

Dedicated digital teams taking root among brands

April 17, 2019

Nearly half, 48%, of brands have a dedicated digital experience team to drive and shape customer experience and journey.

Report: More German, Austrian retailers offering BOPIS option

April 17, 2019

The number of German and Austrian retailers offering shoppers buy online, pick up in store is on the rise.

Wine retailer tapping Glassbox mobile app performance tool

April 17, 2019

Vinsent, a wine merchant and marketplace, plans to deploy Glassbox's Mobilebox technology that helps retailers understand mobile app performance, from the…

Rite Aid leader shares insight on its successful e-commerce strategy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Rite Aid's digital marketing and commerce chief shares a comprehensive checklist for brick-and-mortar retailers introducing e-commerce.

Research: Merchandising a major factor in retail success

April 16, 2019

Today's winning retailers are those who use localized assortment technology in the merchandising strategy, according to a Retail Systems Research study, and…

Giant Eagle boosting customer satisfaction with digital inventory, audit tool

April 16, 2019

Giant Eagle is launching a pilot program with Simbe Robotics featuring an autonomous shelf auditing and inventory analytics solution in the quest to boost…