Why retailers may want to gamify the consumer payment process

Victoria Greene, an ecommerce marketing expert, explains how retailers struggling with the payment process can draw inspiration from games to make it more…

Amazon planning to hire big in UK this year

July 2, 2018

Amazon is reportedly planning to hire on 2,500 more workers in the U.K., which would represent a 10 percent workforce boost.

What retailers must do to make the furniture-buying experience a rewarding one

Joseph Ferguson, director of new business development at Fortiva Retail Credit, lists what retailers, aiming to compete in home furnishings, must do to…

May retail sales enjoyed healthy boost

June 29, 2018

May retail sales increased 5.6 percent compared to a year ago and 0.7 percent compared to April, according to the National Retail Federation.

In-store digital coupon clipping on the rise

June 29, 2018

While nearly 25 percent of retail shoppers don't even know a store offers digital coupons the act of in-store digital coupon clipping is on the rise.

Lush goes naked to eliminate plastic waste

June 29, 2018

Lush, a cosmetics and beauty retailer, has launched a "naked" store in a quest to reduce the increasing global plastic waste phenomenon.

Apple Pay to hit 200M users by 2020

June 29, 2018

The global number of mobile contactless users will exceed 760 million by 2020, up from an estimated 440 million in 2018, according to a new study from Juniper…

Toys R Us may not disappear entirely

June 28, 2018

While liquidation and store closing sales are taking place at Toys R Us locations across the world there are more than a few efforts to keep the store, and the…

CVS Health expanding delivery service

June 28, 2018

CVS Health will offer nationwide prescription delivery, as well as one and two-day home delivery for some specific items for a cost of $4.99.             

Amazon expanding in Michigan, deploying new robotics site

June 28, 2018

Amazon is planning to open its fourth Michigan fulfillment center in Gaines Township and the new location will also be using Amazon Robotics technology.

How to make the shopper's buying experience a competitive differentiator

Jeff Bubak, vice president of business development, Alorica, explains why retailers must take a long deep look at how to communicate with customers on the…

Amazon creates a special Alexa for the hospitality industry

June 27, 2018

There is now a special Amazon Alexa coming to hotels and motels that will help guests order anything from food to more towels and even make dining reservations.

Hurdling obstacles in retail kiosk deployments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to…

Under Armour taps flexReceipts to boost customer engagement after the sale

June 26, 2018

Global athletic performance retailer Under Armour is deploying flexReceipts across its locations in North America to boost the post-sale engagement opportunity.

Consumers love dynamic pricing, reveals report

June 26, 2018

A good majority of shoppers, 65 percent, are embracing dynamic pricing in the retail store, especially if it saves money and reduces waste, according to a new…

Staples to be home to TSA PreCheck centers

June 26, 2018

Consumers needing to enroll in the TSA PreCheck program will soon be able to do it at Staples locations as the retailer expects to open 50 service enrollment…

Alabama gets another Amazon center

June 25, 2018

The first Alabama-based Amazon fulfillment center will be in Bessemer. Amazon, according to a press release. It already operates a sortation center in Mobile.

Discover how Michael Kors, Bonobos are tapping iPad, retail apps to drive sales

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers are boosting sales, and the customer experience, by putting innovative mobile device technology into the hands of store associates. Learn more by…

The evolution of the store associate

Flannery Higgins, global marketing manager, PCMS, explains why retailers striving to deliver a superior customer experience must embrace technologies to…

AI in the mainstream but consumers demanding transparency

June 22, 2018

Two out of three Americans are somewhat familiar with artificial intelligence with 32 percent feeling positive toward the technology but a good majority, 8…