News & Media
Email marketing remains a viable customer experience tool
by Travis Wagoner — Editor, Networld Media Group
Email is ubiquitous personally and professionally, which means email marketing is far from dead.
read now
Walmart: We’re going to make shopping easier than ever
November 3, 2015
Retailer expects a huge wave of mobile devices hitting its online store this season.
read nowAmazon shutters Register mPOS service
November 3, 2015
The company on Friday stopped selling the $10 device that hit the market last year with an attractive 1.75 percent transaction rate.
read nowAmazon kicks off Black Friday weeks ahead of top shopping day
November 2, 2015
Amazon is setting its own Black Friday season, by kicking off holiday deals as November arrives.
read nowREI shuttering stores Black Friday, urges fans, workers to enjoy the outdoors
November 2, 2015
Outdoor retailer REI is closing its doors to shoppers and urging employees, as well as consumers, to enjoy the biggest shopping day of the year in the outdoors.
read now
Why mobile payments matter to EMV compliance
by Tal Nathanel — Co-Founder and U.S. CEO, MyCheck
Many merchants have been hesitant about mobile payments, but with the EMV compliance mandate at our doorstep in the U.S., the time for business owners to put…
read now
ICX Symposium: What's guiding your digital media value?
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Today's consumer is a visual consumer who expects interactive communication and has about an 8-second attention span -- and the customer experience is no…
read now
ICX Symposium: Transforming retail with responsive store
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to a successful interactive customer experience today’s businesses must focus on finding a balance as there is often a big mismatch between a…
read nowLowe’s going virtual with in-store consumer design, preps 3D printer for space station
October 30, 2015
Retail home improvement player Lowe’s is going virtual with a consumer-facing design service and also plans to be the first retailer to push product into space.
read nowWatch out Amazon: Wal-Mart prepping drone delivery service, seeking fed's approval
October 30, 2015
Amazon's drone service will have a big competitor as Wal-Mart is seeking federal approval for such delivery approach as well.
read now
ICX Symposium: The customer experience is about technology + emotion
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not…
read now
ICX Symposium: Data analysis drives the interactive customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Data is the foundation for the customer experience effort and there are various tools an enterprise can use to collect, assess and analyze data to enhance the…
read now
ICX Symposium: The future is here (it's just unevenly distributed)
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There is a tidal wave of disruption happening across every industry with the intersection of technology innovation and fast-changing customer expectations, and…
read now
FCES15: Stay on trend with the latest food trends
by Travis Wagoner — Editor, Networld Media Group
Tastes and trends in food change and evolve rapidly. What may have been an innovative concept last year may be exactly the wrong one now.
read now
FCES15: The changing course of consumer behavior
by Travis Wagoner — Editor, Networld Media Group
Consumers of all kinds have a nearly endless array of options from which to choose, whether they're purchasing furniture, cars, housewares, or any good or…
read nowICX Association kicks off Symposium series in Atlanta
October 27, 2015
The two-day event aims to help B2C brands prepare for the next generation of computing technology, which promises to deliver the capability to engage and…
read now
Will McDonald's be the catalyst for the next era of retail disruption?
by Emily Carroll — Marketing Manager, Prendi Pty Ltd
Is McDonald's the catalyst for disruption in the fast food and retail industries alike? According to this digital signage blogger, the latest disruption in…
read now
Strategic employee scheduling boosts consumer experience, bottom line
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Workforce scheduling tools not only forge a better employee-employer connection but can enhance the customer experience, save money and let a retailer tap the…
read nowSears launches service melding online shopping with in-store expertise
October 27, 2015
Online consumers seeking home appliance insight can now easily connect with knowledgeable associates with in-store appointment service.
read now
FCES15: The evolution of restaurant technology
by Travis Wagoner — Editor, Networld Media Group
There has been a massive evolution in the use of technology within the past decade, the past five years — and even within just the last year. There are no…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
