UK fast-fashion player targets Boston for first of nine US store locations

September 14, 2015

The British retailer known for exceptional low prices plans to have nine stores up and running by the end of 2016.

Walmart gets its own special retail experience center

September 14, 2015

The showroom and simulated store operations center is focused on helping the world's top retailer drive new ideas and strategies in omnichannel efforts and…

Costco loses court round in Tiffany ring legal battle

Wholesale retailer under scrutiny for Tiffany ring allegations and Tiffany gets green light from judge to pursue damages.

Paris Retail Week joins forces with new show

September 14, 2015

Paris Retail Week, Sept. 21-23, is bringing together in one place E-Commerce Paris, a gathering for e-merchants, and a new event focusing on store digitization…

lululemon projects healthy revenue ahead given store, e-commerce performance

September 11, 2015

Though spending went up, revenue growth was healthy for the Vancouver high-end yoga clothing brand.

Study: Despite enthusiasm to be consumer-focused retailers aren't making big strides

While retailers realize value of customer-centric operations, failure to succeed is still high.

ShopKeep offers free EMV readers to qualifying merchants

September 11, 2015

The offer comes in advance of the October 1 deadline for the EMV liability shift.

Tech plays bigger role in consumer purchase, altering shopping experience

September 10, 2015

In-store sales remain vibrant and account for more than nine-tenths of all retail spend, reveals new retail transaction study findings.

Men outspend women online in UK but don’t do as much shopping homework

September 10, 2015

Food, travel and fashion are top ecommerce targets for both sexes, but males buy more sportwear and women buy more health and beauty products.

Macy’s shuttering up to 40 stores, launching in-store Best Buy partnership

September 10, 2015

No specific locations have yet been identified in the annual store purge effort. The new electronics department pilot will kick off in mid-November.

Why the brick-and-mortar storefront isn’t going anywhere

In-store and online retail experiences are not mutually exclusive. In each retail environment the customers deserves the same loyalty points, custom product…

Nominations Call: Who are today’s top customer experience innovators?

Know a customer experience guru? Nominate them for our top list of innovators in the industry.

Amazon, Google facing off in a retail delivery service battle

E-commerce giants clearly see big bucks in retail delivery services, primarily food and drink, and announce new strategies on the same day.

Display Promotional Signage with Flexible, Cost-effective New Slim Line Sign Holders

Economically display promotional signage to attract customer attention with FFR’s new collection of Slim-Line sign holders. Available in three styles, the…

How loyalty programs can drive retailers, customers to embrace mobile payments

by Tal Nathanel — Co-Founder and U.S. CEO, MyCheck

The point of sale is a valuable moment to boost a consumer's experience. If managed right it can also be a huge loyalty-boosting event.

SMB confidence up but it may not be a true reflection of retailers' state of mind

September 8, 2015

A new small-business report reveals confidence remains on a positive path, but it may not be a clear picture.

As EMV deadline looms expert issues warning to SMBs on compliance risks

September 8, 2015

The small-business retailer that fails to meet the impending Oct. 1 deadline for accepting chip-enabled credit card payments is facing big risks.

Amazon prepping new tablets, food delivery service for NY, Seattle

September 8, 2015

Amazon is prepping a new consumer device and busy hiring staff for a new restaurant meal delivery service.

Propelling change requires innovation, talent and technology

by Lori Mitchell-Keller — Senior Vice President and Global Head, SAP Retail Business Unit at SAP, SAP

It’s hard to change someone’s mind once they have it made up right? But retailers expect this every day. We expect shoppers to change brands and behaviors, and…

European online payment services player arrives in U.S. market

September 7, 2015

Swedish retail payment player Klarna lands in U.S. and scores a big e-commerce client.