Your employees are your brand

by Ron Zamir — President and CEO, Allen Communication

There is a direct tie to loyalty and retention between how companies treat their employees and how they treat their customers.

PetSmart and Amazon.com earn top customer experience ratings

March 16, 2015

PetSmart and Amazon.com deliver the best customer experience in the retail industry, according to the 2015 Temkin Experience Ratings, an annual ranking of…

Visa hits the road

March 16, 2015

The card giant has embarked on a nationwide tour to explain how and why businesses should prepare to accept chip transactions.

QuickBooks Online now integrating with Bigcommerce

March 13, 2015

The direct integration is first available to Bigcommerce merchants, and will automatically update and transfer invoices, expenses and other financial data.

Walmart highlighting women-owned brands with logo program

March 13, 2015

The products will be sold in all Walmart stores nationwide and will have a prominent presence on a dedicated section of the retailer's website.

Are your fans mad about your brand?

by Pat Bakey — General Manager Consumer Industries, SAP

With March Madness upon us, here's how retailers can learn from sporting fanatics.

GameStop buying customer gift cards issued by other retailers

March 11, 2015

More than 90 retail branded gift cards are accepted, including Barnes & Noble, Gap, JCPenney and Target.

Edgecase debuts visual shopping for mobile

March 11, 2015

Retailers can now let shoppers tap and swipe their way to a more relevant selection of products to drive new levels of engagement, all within the mobile…

The two types of retail leaders

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

What did your employees personally focus on yesterday to accelerate sales growth? Does each employee know what his or her next level of performance is?

Apple Watch aims to alter payment and shopping experience

by Will Hernandez — Editor, NetWorld Media Group

Apple revealed new details about its latest device as the wearable market received a major shot in the arm Monday.

Boost yogurt sales, save on labor and shrink, with innovative new yougurt merchandiser

Boost yogurt sales while saving on labor and shrink expenses with FFR’s new Power Zone® FlexRoller™ System for Yogurt.

Study says online shoppers want more flexibility

March 9, 2015

Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options…

Jirafe announces predictive commerce intelligence platform Insight

March 6, 2015

With the release, online merchants can get answers about their customer, marketing, and merchandising data and take action on what they learn in seconds.

Five major misconceptions about cryptocurrency

by Scott Slucher — Account Executive, Networld Alliance

With all the heated rhetoric surrounding the topic, we thought it would be helpful to reach out to people who work with cryptocurrencies on a daily basis to…

Report says retailers didn't get much love on Valentine's Day

March 5, 2015

According to the report, traffic declined year-over-year due to harsh weather across much of the country, and storefront conversion was negatively impacted by…

In-mall mobile retail solution StepsAway expands footprint into 10 new malls

March 5, 2015

Major retailers such as GNC and Things Remembered are extending StepsAway engagement to drive more brick-and-mortar transactions.

Vitamin Shoppe announces Watts as new CEO

March 4, 2015

Vitamin Shoppe reported today that Colin Watts will be joining the company as its new chief executive officer effective April 6, 2015. Watts will also become a…

Target shares roadmap to transform business

March 4, 2015

At a meeting today for the investor community, Target Corporation Chairman and CEO Brian Cornell and members of his leadership team presented the vision and…

From stock options to oranges: Whole Foods Rewards is a natural for growth

by Bryan Pearson — President, LoyaltyOne

Whole Foods is enjoying the fruits of its marketing labor these days, but its long-term success may rely more on its affinity for workers than affinity with…

Slabb, Inc. undergoes a major rebrand and is now SlabbKiosks

Slabb, Inc. has rebranded itself as SlabbKiosks. The change comes after the company completed a major rebranding exercise earlier this week. The initiative…