Blockbuster slashes prices to compete with kiosks

May 26, 2011

Blockbuster, which was recently acquired by satellite operator DISH Network, announced today that it's lowering the prices of thousands of videos to compete…

Top 100: 43. Self-checkout

Given consumers' ready adoption of self-service technologies at supermarkets and airline check-ins, a recent report sponsored by IBM Corp. suggests that…

Pick-up or delivery, AisleBuyer helps customers do both at once

May 25, 2011

AisleBuyer LLC has launched a new multichannel checkout solution available for iPhone and Android mobile devices. The new solution allows shoppers to use one…

Google's wallet becomes a reality

by James Wester — Editor 1, Mobile Payments Today

Google announces its Google Wallet NFC payment product.

Moms and loyalty — the power of the I-Network

by Sharon Goldman — Senior Director, COLLOQUY

I read this blog post about Moms and loyalty with great interest: The post noted new consumer research that shows that many consumers value the ability to…

Lessons from the 'Shark Tank'

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

I was channel surfing when I stumbled across the program 'Shark Tank.' For those of you who may not have seen it, entrepreneurs present their business ideas to…

The Retail Defense Team: Protecting stores from customers in a mall near you

by Harry Friedman

Lease Line Deputies. Perhaps you've seen them. Perhaps you've had one working in your store. They're found in most retail malls, standing in front of their…

Aetrex store: Foot-scanning tech, plus Microsoft Surface

Aetrex Worldwide Inc., a designer and manufacturer of footwear, has opened its first retail concept store in Englewood, N.J. The 2,400 square-foot store will…

Top 100: 44. Target

Target is looking to change the face of urban retail by 2012. The discount retailer’s new initiative includes new stores in eleven of the United States…

Mix-and-match software for digital signage and kiosks

by Christopher Hall — w, t

Pick your own poison with a mix-and-match approach to kiosk and digital signage software.

Topshop launching secret pop-up stores in two locations

May 24, 2011

According to My Fashion Life, two Topshop clothing retail stores in New York and London will launch a secret pop-up shop hidden within each store tomorrow.

Xterprise releases RFID item-level auditing enhancement

May 24, 2011

Xterprise, a company specializing in RFID item-level inventory management and enterprise-class software applications for the retail market, today announced the…

Second Time Around taps Retail Anywhere for new POS, management solution

May 24, 2011

Retail Anywhere, a provider of point of sale and retail management systems for midsize retailers, today announced that Second Time Around of Boston has…

Top 100: 45. Trader Joe's

Trader Joe’s continues to enjoy a near cult status for making healthy, organic and locally-produced food accessible to shoppers on a budget, and for providing…

Google to announce NFC payment program, partners include Sprint, MasterCard and Citi

May 23, 2011

(UPDATED) Sources familiar with plans say the much rumored Google mobile payment product using near field communication (NFC) technologies will finally be…

Wowing Customers Doesn’t Come With A Groupon

by Bob Phibbs — CEO, The Retail Doctor

I was reading a blog about using Groupon for a restaurant and a posted comment stood out, "... the key is adding value, so that when they use their Groupon at…

Ideas to retain service quality in a growing company

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Small companies often deliver a higher-quality customer experience than larger companies. But as small companies grow, it becomes more difficult to stay close…

American Express Social Currency

by Jim Joseph — President, Lippe Taylor

I've been speaking a lot lately about how social media can transform a brand. Either give it a voice for the first time, give it thought leadership status…

Guy Kawasaki on enchantment in retail

by Doug Stephens — President, Retail Prophet Consulting

I caught up with author, speaker and investor Guy Kawasaki to discuss his new book Enchantment: The Art of Changing Hearts, Minds and Actions. Specifically, I…

Best Buy expands Shopkick app nationwide

May 22, 2011

Best Buy has announced that it is rolling out the location-based shopkick app to its stores nationwide. Smartphone users who download the app will be eligible…