Luxury shoppers seeking deeper store connection

April 25, 2023

A good number, 77%, of consumers expect to visit a luxury retail store this year and nearly half, 49%, believe the store should be more than a place to buy and…

3 things retailers should know about search and browse

by Sanjay Mehta — Head of Industry, eCommerce, Lucidworks

To deliver relevant search results, retailers need to understand search queries and return the precise results that match what shoppers are looking for.

Meet eyefactive @ Retail Technology Show in London

As a software solutions partner of KIOSK Embedded Systems, eyefactive are showcasing smart retail signage solutions at the Retail Technology Show at Olympia…

Chatmeter Updates Its AI-Powered Sentiment Analysis Tool, Pulse, to Deliver Faster and More Customized Access

The new features will allow multi-location brands to analyze data about the customer experience (CX) in more strategic and customized ways.

Ikea planning $2.2B U.S. expansion

April 24, 2023

Ingka Group, which owns Ikea, expects to spend $2.2 billion for a U.S. expansion effort.

American Eagle launches vintage clothing resale shop

April 24, 2023

American Eagle Outfitters and thredUP have launched a resale shop of secondhand and vintage AE clothing available for sale at ae.thredup.com.

Men’s Wearhouse offers grooms a wingman

April 24, 2023

Specialty retailer Men's Wearhouse, which sells menswear and rental apparal, has launched a digital tool called Wedding Wingman aimed at helping grooms and…

Montana c-store home to vending machines

April 21, 2023

Snack Time Market, a new convenience store in Billings, Montana, will feature 25 vending machines and no cashiers, according to a ktvq.com report.

AMD Ryzen Embedded R2000 Powered Mini-ITX Motherboard

IBASE Technology Inc. (TPEx: 8050), a world leader in the manufacture of embedded boards and solutions, rolls out the 5G-enabled MI993 Mini-ITX motherboard…

It's time to take chatbots out of the box

by Nilay Oza — CEO, Klevu

Nilay Oza, CEO of Klevu, reveals how conversational AI can help brands free their chatbots to initiate more human-like interactions and build more positive…

Mashgin self-checkout integrates with PDI’s retail software

April 20, 2023

Mashgin, a provider of a touchless self-checkout system, has integrated its technology with PDI Technologies' accounting and reporting software, according to a…

Retail spend dipped in March

April 20, 2023

Retail sales dipped by 1% in March compared to February, according to Commerce Department data.

David’s Bridal laying off thousands of workers

April 19, 2023

David's Bridal, a wellknown bridal dress and accessory retailer, is laying off thousands of workers but will fulfill orders without disruption or delay…

Walmart selling Bonobos for $75M

April 19, 2023

Walmart is selling the Bonobos menswear brand that it acquired six years ago for $75 million.

Walmart merchandising chief leaving post

April 18, 2023

Charles Redfield, Walmart's chief merchandising officer for its U.S. division, is leaving the job as of May 1.

Why retailers must bridge digital, human engagement to meet customer expectations

Creating these personalized, seamless experiences across every channel is particularly important as today’s shoppers have more choices than ever.

ICX Summit celebrates 7th year with September event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.

Sam’s Club celebrates 40th birthday with membership discount

April 18, 2023

Consumers who have never been Sam's Club members are getting a reward incentive as the wholesaler celebrates its 40th birthday.

NCR investigating ransomware attack

April 18, 2023

NCR Corp. reported a ransomware attack occurred on Thursday that impacted some of its restaurant customers, the company announced in a press release.

Best Buy slashing workforce, will focus on e-commerce strategy

April 18, 2023

Electronics retailer Best Buy is reportedly slashing hundreds of store workers and focusing heavier on its e-commerce strategy.