US B2C e-commerce poised for robust growth

March 15, 2023

The U.S. B2C e-commerce market will grow by $233.66 billion by 2027 with an annual growth rate of 8.12%.

SVB, Signature Bank collapse raises questions

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The collapses of SVB and Signature Bank have raised questions about the economy, the banking system, cryptocurrency and how banks should respond.

Why brands must double down on omnichannel marketing

by Sai Koppala

2023 looks to be the year that marketers must prioritize versatility above all else

Bolt teams with Casper Sleep for one-click checkout

March 14, 2023

Casper Sleep Inc. is launching the one-click checkout experience technology from Bolt in a quest to provide customers with a more seamless checkout experience.

Pet Supplies Plus expands with Loyal Companion Pet stores strategy

March 14, 2023

Pet Supplies Plus has acquired 20 Loyal Companion Pet Stores from its parent company in its quest to boost its presence in the northeastern U.S.

IBASE Wins Best in Show Award at Embedded World 2023

IBASE Technology Inc., a global leader in the manufacture of embedded computing solutions, announced that its SI-624-AI Industrial AI Computer has won Embedded…

Home Depot debuts virtual kids workshops on Roblox

March 13, 2023

The Home Depot has launched a Virtual Kids Workshop experience on Roblox's Redcliff City.

Istanbul airport ranks as tops in global mega-airport customer experience

March 13, 2023

The Istanbul Airport has been deemed the best in customer experience when it comes to ranking the world's best airport CX.

Consumer appetite for luxury still going strong

March 13, 2023

Consumers plan to keep spending on luxury in the next three months, with 62% expecting to spend the same or more compared to the last three months.

Des Moines citizens group calls on Hy-Vee to add cashiers

March 10, 2023

A group of citizens has formed to monitor checkout performance at the Hy-Vee supermarket on Fleur Drive in Des Moines, according to an axios.com report.

Buff City Soap names experienced franchisee as CEO

March 9, 2023

Plant-based home and personal care brand Buff City Soap has named Dorvin Lively as CEO.

Retail sales in-store, online up in February

March 9, 2023

Retail sales in the U.S. in February were up 6.9% compared to a year ago, according to a Mastercard SpendingPulse report that measures in-store and online…

Top CX mistakes brands need to remedy now

by Yaron Morgenstern — CEO, Gassbox

The customer experience is more important than ever so brands must keep these problem areas top of mind.

Police find skimming devices on 7-Eleven ATMs

March 8, 2023

Police in Montgomery County, Pennsylvania, recently discovered ATMs with skimming devices installed at two 7-Elevens, one in Norristown and the other in…

Uberall unveils digital revenue assistant with ChatGPT

March 7, 2023

In an effort to help location-based businesses unlock revenue opportunities, Uberall, a digital marketing platform, is integrating artificial intelligence and…

Office Depot launches platform to fuel customer passions

March 7, 2023

Office Depot wants its customers to reach their respective goals and aims to fuel their passions with the launch of a brand platform called Imagine Success.

Dick’s Sporting Goods Q4 sales are a hit out of the park

March 7, 2023

Dick's Sporting Goods same-store sales spiked 5.3% as the sporting goods retailer beat analysts' projections regarding its Q4 earnings and revenue which…

Home Depot SVP on building a seamless shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Angie Brown, SVP of technology at The Home Depot, shares the retailer's view of technology and how it's aiming to create and deliver an interconnected…

A look at retailer CX investments, improvements coming in 2023

by George Trantas — Senior Director, Global Marketplaces, Avalara

Changing consumer preferences and uncertain economic conditions are putting retailers on their heels, forging new challenges to meet consumer expectations.

More consumers will celebrate St. Patrick’s Day this year

March 6, 2023

More consumers are planning to celebrate St. Patrick's Day this year, with 44% making plans compared to just 30% celebrating in 2022.