Grocery chain to install Toshiba self-checkout solution

September 8, 2022

Grupo Exito, one of Latin America's largest grocery retailers, will deploy Toshiba Global Commerce Solutions' self-checkout solution at its Exito and Carulla…

Millennial, Gen Z shoppers prefer D2C when buying from online international brands

September 7, 2022

When it comes to shopping online at an international retailer or brand the majority of Gen Z (60%) and millennials (63%) like to buy direct rather than on a…

Walmart bumps up Sam's Club membership fees

September 7, 2022

Walmart is increasing its Sam's Club membership fees, for both tiers, come Oct. 17.

Target CEO commits to 3 more years at helm

September 7, 2022

Target CEO Brian Cornell will continue in his role for the next three years while Arthur Valdez, EVP and chief supply chain and logistics leader, has retired…

Optimizing retail shopping experiences for safe, healthy holidays

It's crunch time for retailers preparing for the holidays and it's time to create the best shopping experience by keeping staff and customers safe and healthy.

Midwest grocer sees loyalty boost with Birdzi Visper 2.0 deployment

September 7, 2022

Coborn's, a Midwest grocer, is seeing an increase in customer loyalty after deploying Birdzi's Visper 2.0 solution that helps retailers and grocers create…

Dick’s Sporting Goods taps Metrical to personalize customer experience

September 6, 2022

Dick's Sporting Goods is partnering with Metrical and using Metrical's predictive AI decision engine to reduce cart abandonment, boost loyalty and brand…

Effective customer onboarding sets stage for human connection, experience improvement

by Simon Fraser

By taking an experience improvement approach, brands can identify questions to pose to customers at specific moments in the onboarding journey.

Amazon Just Walk Out tech plays starring role in NFL stadium store

September 6, 2022

Amazon's Just Walk Out technology and Amazon One, its payment palm recognizition system, are playing a starring role in a food and beverage store in an NFL…

Hudson delivers frictionless shopping to Colorado airport

September 6, 2022

Hudson Group, a travel experience retail provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North…

Hudson deploys automated retail to Birmingham airport

September 2, 2022

Hudson Group, a travel experience provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America…

Three Ireland taps eyefactive for store concept

September 2, 2022

Three Ireland, an Ireland retailer, is creating a store concept that will include touchscreen solutions from eyefactive in a quest to evolve from a classic…

Why retailers must focus on customer journey to optimize digital experiences

by Kevin Damask — Editor, Digital Signage Today

Danny Turner, SVP of creative programming, Mood Media, shares insight on how to provide an exceptional customer experience.

Bonobos taps store associates as chat support

September 1, 2022

Menswear retailer Bonobos is adding a to-do task to store associates: serve as online chat support.

Amazon home to Peloton equipment, apparel

September 1, 2022

Amazon and fitness equipment maker Peloton are partnering to sell Peloton products on the e-commerce giant's marketplace.

Walmart mulling social media influencer platform, claims report

September 1, 2022

Walmart is considering creating a platform highlighting social media influences in a quest to sell third-party goods online.

THE SMART LOCKER: PAVING A NEW PATH FOR BUSINESS INTELLIGENCE

If the sight of a long checkout line is enough to make you pull a U-turn and head to a new restaurant or store, then you aren’t alone. So what is a smart…

Most consumers keeping eye on holiday spend this year

August 31, 2022

A hefty number of consumers, 73%, are paying closer attention to how much they're spending on gifts this year, compared to last year, and 73% expect prices…

Apparel retailer deploys Carousel Crowd to promote merchandise in-store

August 31, 2022

Sun & Ski Sports is deploying Carousel Cloud throughout its organization to showcase the products and services it offers to its customer base of outdoor…

Turning retail shoppers into buyers via conversion rate optimization

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

HeadCount CEO and Founder Mark Ryski explains why conversion rate optimization is a valuable approach in the quest to turn shoppers into buyers. A free live…