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News & Media

Home Depot taps Walmart service for home delivery option

October 11, 2021

Home Depot is using Walmart delivery service, GoLocal, to deliver customer products.

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Supply chain woes aren’t changing consumer behavior

October 11, 2021

Delivery delays and supply chain issues might be a worry for shoppers, but the issue aren't going to change consumer behavior this holiday season.

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NCR provides e-commerce solution to supermarket chain Northgate

October 8, 2021

NCR Corp. has rolled out its e-commerce solution Freshop to Northgate Gonzalez Market, a supermarket chain with 42 stores in Orange, Los Angeles, Riverside and…

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5 benefits of personalized marketing retailers aren’t thinking about

by Fayez Mohamood

Fayez Mohamood, CEO and co-founder of Bluecore, explains why handing over at least some control of the messaging in customer communications to technology can…

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Initiative aims to shape the future of retail

October 8, 2021

Standard AI is partnering with retail tech leaders to launch the Autonomous Retail Initiative focused on investing in convenience store operators to help shape…

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Stor.ai launches app to boost efficiency, profitability in grocery fulfillment

October 8, 2021

Stor.ai is launching a picking app that will allow retailers to combine multiple picking strategies in fulfilling orders which will prove more time efficient…

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Giant Eagle boosts data uptime, data security

October 8, 2021

Giant Eagle Inc., a food and pharmacy retailer with more than 470 locations across five states, is tapping StorMagic technology to ensure uptime and safeguard…

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'Smart store' AI platform strives to revolutionize customer experience

October 7, 2021

Veea Inc., providers of integrated smart edge connectivity, computing and security technologies, and iFree Group, a conglomerate providing global connectivity…

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Amazon delivery station boasts unique mural

October 7, 2021

Amazon's latest delivery station in Las Vegas, its third in the valley, boasts a 5,000-square-foot mural created on an exterior wall by local artist Jerry…

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Winning the talent war is all about recognition, healthy work-life balance

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While retailers are still being challenged by COVID-19 they are also facing an increasing hurlde: hiring staff. The ongoing labor shortage likely won’t ebb…

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Family amusement center deploys cashless technology following COVID-19 closure

October 6, 2021

Pleasureland Amusement in Whitby, U.K., with arcade games, indoor golf, bowling and an ice-cream bar, has completed one year of implementation of the Semnox…

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As Black Friday loses its luster brands look for new ways to connect with consumers

by Paige O'Neill

Paige O'Neill, CMO at Sitecore, maps out how marketers adjust strategies to account for the current retail challenges while positioning themselves for a…

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More consumers plan to enjoy trick-treat this year

October 6, 2021

While the COVID-19 pandemic remains a concern, with 71% of consumers expecting it to affect Halloween plans, more will be trick or treating this year…

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JCPenney teams up with tech partner for beauty experience

October 6, 2021

JCPenney is working with B2B technology platform provider Landing International to develop a beauty experience the retailer is calling JCPenney Beauty.

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Walmart aims to hire 150K in second hiring push

October 6, 2021

In late summer Walmart announced it was hiring on 20,000 to help meet supply chain demands. Now it's planning to hire nearly 150,000 staff for the pre- and…

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Loyalty programs boosting visits, customer spend

October 5, 2021

Loyalty programs can consistently boost site visits and spend by 18% to 30% per member, according to the Paytronix Loyalty Report released from Paytronix…

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UK supermarket chain dials up phone recycling kiosks

October 5, 2021

Asda, a U.K. supermarket chain, will introduce kiosks to about 300 stores that will allow shoppers to recycle phones for cash, according to a report in…

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Pandemic drives contactless devices in resort segment

October 5, 2021

The resort industry's adoption of technology that reduces the customer's need to touch things and interact with people has expanded and is here to stay, thanks…

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Want more in-store sales, better customer experience? Try AI, ML on for size

by David Wilkinson

David Wilkinson, president and GM at NCR Retail, explains how artificial intelligence, machine learning and automation are not only beneficial on the store…

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SkillNet expands its presence in Latin America with a new office in Mexico

by Neeta Shetty — VP, SkillNet Solutions

October 4, 2021

Geographical expansion increases SkillNet’s digital transformation capabilities in Latin America.

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