News & Media
Lowe’s donates $2M in funds, products for hurricane relief efforts
September 13, 2021
Home improvement retailer Lowe's has donated $1 million to disaster relief groups as well as $1 million in product donations in the wake of Hurricane Ida.
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Convenience chain celebrates store remodel
September 13, 2021
Retail convenience chain Huck's is celebrating a newly remodeled store in Newburgh, Indiana.
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JCPenney taps predictive AI to drive retail transformation
September 13, 2021
JCPenney is teaming up with predictive AI provider Metrical to transform its e-commerce strategy and boost customer experience.
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How to measure ROI of in-location experiences
by Bobby Marhamat — CEO, Raydiant
Raydiant CEO Bobby Marhamat maps out a strategy for determining return on investment for something that seems so intangible: the customer experience.
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Lululemon bests analyst earnings expectations
September 10, 2021
A year and a half of consumers staying at home to avoid the COVID-19 pandemic is paying off for one leisure and workout attire retailer.
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Car dealer adopts unique customer loyalty approach
September 10, 2021
Ford is deploying a somewhat unique customer loyalty and satisfaction strategy to quell frustration among buyers waiting for vehicle delivery.
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Dollar General mapping out health-focused customer experience
September 10, 2021
Inexpensive household items and groceries aren't the only store commodities Dollar General hopes to sell customers in the near future.
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Consumers behind on buy now, pay later services
September 9, 2021
While more consumers than ever are using buy now, pay later services, an increasing number are falling behind on payments and 72% are experiencing declining…
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Swiss watch retailer taps blockchain to deliver authenticity
September 9, 2021
Max Finkel Moment, a Swiss watch maker, is using blockchain technology to provide buyers with a digital duplicate of the watch as proof of authenticity.
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Florida butcher shop installs vending machine to serve customers 24/7
September 9, 2021
A Tampa, Florida butcher shop, the Boozy Pig, has installed an outdoor vending machine to offer meat 24/7, according to a WFLA report.
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1-800-Flowers.com hiring on big time
September 8, 2021
1-800-Flowers.com plans to hire more than 10,000 seasonal staff for the holiday season.
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Publix aims to open in Louisville, Kentucky
September 8, 2021
Well-known grocer Publix plans to open a store in Jefferson County in Louisville, Kentucky.
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‘Just Walk Out’ heading to Whole Food stores
September 8, 2021
Amazon's cashierless technology, called Just Walk Out, will be part of two Whole Foods Market stores opening in 2022.
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O’Hare International Airport expands vending, self-serve kiosks
September 7, 2021
Travelers at Chicago's O'Hare International Airport will soon be able to purchase a wider assortment of food and non-food items at vending machines, according…
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E-commerce at the apartment: Self-service to the rescue
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Computerized package room solutions, aided by self-service kiosks, make package delivery and pickup easy for residents and multi-family property managers.
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Mondelez labor strike extends to fourth week, concerning retailers
September 3, 2021
U.S. supermarkets are stocking up on snack foods as a labor strike at Mondelez International stretches into its fourth week, according to a Wall Street Journal…
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Hy-Vee teams with online retailer on eyewear kiosks
September 3, 2021
Hy-Vee Inc. is teaming with online retailer Pair Eyewear to bring in-store Pair Eyewear kiosks to select Hy-Vee locations across the company's eight-state…
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Let's get 'phygital': The race to hybridize experience
by Chris Kronenthal — President + CTO, FreedomPay
Chris Kronenthal, president and CTO at FreedomPay, explains that in the race to secure customer loyalty through better connected experiences, the winners will…
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Mesmerize adds TVs to 165 Giant Eagle pharmacies
September 2, 2021
Mesmerize, an OOH media company specializing in patient education at the point of care, has expanded its pharmacy network to include 165 Giant Eagle Pharmacy…
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Entrepreneur launches beauty supply vending machine
September 2, 2021
Entrepreneur Maureen Washington has placed her first beauty supply vending machine, MoBeauty Supply Vending, at Cheyney University of Pennsylvania, the first…
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