Washington state lawmakers propose restrictions on self-checkout

March 3, 2025

A proposed bill in the Washington State legislature, House Bill 1739, aims to restrict the use of self-checkout stations in grocery stores, according to a…

Walgreens, Duane Reade join Grubhub marketplace

March 3, 2025

Walgreens and Duane Reade have joined the Grubhub network which provides on-demand delivery to customers.

Digital scratchcard vending machine trialed at Asda in UK

February 28, 2025

A high-tech scratchcard vending machine is being trialed at an Asda store in Ashton-under-Lyne, marking the first such implementation in Europe, according to a…

Singapore bakery debuts cake vending machine

February 28, 2025

Uncle Lee Confectionery, a popular traditional bakery in Singapore known for its old-school cakes, has launched a vending machine dispensing its baked goods…

National Retail Solutions (NRS) Featured at ITV GOLD "Desis on Main Street" Season 2 Premiere

National Retail Solutions (NRS) was prominently featured at the successful ITV GOLD premiere of Season 2 of "Desis on Main Street," which celebrated the…

Wayfair debuts AI-powered tool Muse for personalizing shopping experience

February 27, 2025

Wayfair has debuted an AI-powered tool called Muse aimed at inspiring and personalizing the home shopping experience.

Politics playing role in consumer shopping behavior

February 27, 2025

Nearly a quarter, 24%, of American consumers have stopped shopping at a favorite store because of their politics.

Exotec launches next-gen all-in-one robot for warehouses

February 26, 2025

Exotec, a global warehouse robotics provider, has launched the next generation of its Skypod System, that offers higher performance, improved storage density…

Vida Shoes taps Fast Simon tech for e-commerce optimization

February 26, 2025

Vida Shoes International has expanded its partnership with Fast Simon, an AI-powered shopping optimization technology, to deliver e-commerce optimization…

Key-Work Consulting & eyefactive launch Strategic Partnership in Unified Commerce

eyefactive GmbH, a Hamburg-based pioneer in interactive signage touchscreen solutions, announces a strategic investment by Key-Work Consulting GmbH, a…

Joann shuttering all store locations

February 25, 2025

Joann, a fabric and crafts retailer that announced earlier this month it was closing 500 stores, is now shuttering all of its locations.

Consumers want positive, uplifting content from brands

February 25, 2025

Consumers are seeking uplifting, positive content given the divisiveness in social media and news channels.

The CX paradigm shift: How AI is powering customer-first experiences

by Yochai Konig — VP of Machine Learning, Ada

The shift to a customer-first experience from static models is fueled by the integration of advanced AI. But for brands to successfully navigate this…

Retail store policy changes require strategy, communication, associate understanding

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers can’t afford to roll out rules from the top down and expect them to stick. Employees aren’t just policy enforcers, they’re the face of the brand, and…

Australia retailer Coles Supermarkets deploys Instacart’s Caper Carts

February 25, 2025

Coles Supermarkets is the first retailer in the Asia Pacific region to deploy Instacart's Caper Carts.

Joann will close 500 stores

February 24, 2025

Joann, a well known arts and crafts retailer, is getting ready to close more than half its stores following its second bankruptcy filing.

Fabletics levelling up digital transformation by streamlining operations

February 24, 2025

In a quest to meet consumer expectations regarding reducing waste, Fabletics is streamlining operations, reducing waste and enhanhing efficiency in a…

First vending machine-only convenience store debuts in Ireland

February 21, 2025

A 24-hour convenience store, E-Kiosk, has opened in New Ross, Co Wexford, Ireland, claiming to be the first of its kind in the country, according to an RTE…

How to leverage AI-driven tools for more effective retail planning

by Sumit Mahajan — Head of Consulting & Industry Sales, HGS

Here’s why and how retailers should leverage AI tools to improve efficiency and accuracy, streamline retail planning, and ultimately gain a competitive…

Woman banned from all Walmart locations due to shoplifting

February 21, 2025

Ashley Cross, a Tennessee resident, is banned from entering any of Walmart's retail stores nationwide after a shoplifting spree, according to a Daily Mail U.K.