TTEC, Schwan’s launch customer engagement center

January 22, 2021

TTEC Holdings Inc., a customer experience solution provider, has partnered with Schwan's Home Delivery to meet an increasing number of customer requests for…

Svea Finland, Nordic API Gateway partner to boost e-commerce checkout

January 22, 2021

Payment service provider, Svea and open banking platform Nordic API Gateway have formed a new partnership to help streamline e-commerce checkout for merchants…

IoT market to reach $677B by 2025

January 22, 2021

The global internet-of-things market is expected to reach $677 billion by 2025, according to research by BuyShares.co.nz. The market is also expected to grow…

How self-service is enhancing the personal touch

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retailers are learning that self-service technology does more than improve efficiency; it can help support a humanized environment and give consumers the…

Ideum creates digital interactive exhibits for New Mexico wildlife refuge

January 22, 2021

The visitor center at the Vallede Oro National Wildlife Refuge, an island refuge in the South Valley, New Mexico, will offer three digital interactive displays…

3 ways retailers must pivot in 2021

by Anthony Ng Monica

Anthony Ng Monica, CEO of Swogo, says the good news for retailers heading into the new year is that there are strategies to help the accelerated digital…

Self-checkout technology provider Zippin taps Aramark veteran Gary Jacobus as SVP

January 21, 2021

Gary Jacobus Zippin, a provider of checkout-free technologies for brick-and-mortar retail, has named veteran business development executive, Gary…

The direct impact in-location experiences have on a brand's objectives

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, explains why retailers should invest substantially in improving the in-location customer experience, particularly during…

Fleet Farm to leverage Engage3’s price-management solution

January 20, 2021

Fleet Farm, a Midwestern retail chain of merchandise and services, will leverage Engage3's cloud- and mobile-based price management solution to enable expanded…

Home Depot launches Perk Week

January 20, 2021

In a move to celebrate its Pro customers, Home Depot is running its first-ever Perk Week program this week.

It's prime time for retailers to grow an Amazon-level loyalty program

by Tom Caporaso — CEO, Clarus Commerce

Clarus Commerce CEO Tom Caporaso believes it's time for retailers to take advantage of the new membership economy.

Royal Farms, FNB team on ATM deployment effort

January 20, 2021

Royal Farms convenience stores will be home to First National Bank-branded Payment Alliant International ATMs given a partnership between the three companies.

Skykit unveils 4 product lines

January 19, 2021

Skykit, a cloud-based digital signage provider, has introduced four product lines to help companies return to work. These product lines include Skykit Beam…

Self-service enters new era; employees take on new importance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the recent Self-Service…

Walmart e-commerce leader leaving post

January 19, 2021

Marc Lore, who started Jet.com and became Walmart's e-commerce chief when the retailer bought his company in 2016, is leaving his role at the end of January.

Bridgestone taps Marko Ibrahim as retail operations president

January 19, 2021

Marko Ibrahim, who joined Bridgestone Americas in 2018, has been tapped to lead the company's Retail Operations division. He succeeds Joe Venezia, who's been…

Pandemic didn't deter holiday sales

January 19, 2021

The retail holiday sales in late 2020 hit an unexpected high point given a 8.3% spike compared to the previous year, according to the National Retail…

A glimpse into 2021 retail: The times they (will continue) a-changin'

As the wild and bumpy ride known as 2020 comes to a close, David Wilkinson, president and general manager, NCR Retail, takes a look at some of those changes…

NexTech AR sees $7.3M in business for Q4

January 18, 2021

NexTech AR Solutions Corp., an augmented and virtual reality solutions provider, announced it saw $7.3 million in booked business for the fourth quarter of…

Carousel Digital Signage delivers digital signage to TriOak Foods

January 18, 2021

TriOak Foods recently partnered with Carousel Digital Signage deployed digital signage across five locations in the Midwest to deliver employee messaging in…