News & Media
Toppan Printing tests facial scanning to improve cosmetics
January 6, 2021
Toppan Printing, a provider of touch display solutions, communication, security, packaging, décor materials and electronics solutions, is collaborating with…
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How a data strategy helps retailers survive holiday season and beyond
by Jamie Kiser
Jamie Kiser, chief operating officer and chief customer officer at Talend, maps out why a data infrastructure is imperative to ensuring a positive retail…
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IBM, mimik team on AI workflow technology
January 5, 2021
Hybrid edge cloud provider mimic technology Inc. is teaming with IBM on an AI collaborative workflow solution that can help accelerate automation and digital…
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Inspiration, joy top consumer motivators
January 5, 2021
When it comes to retail engagement and response to marketing, consumers are all about inspiration, joy, hope and love.
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Crate and Barrel taps Glympse to boost curbside experience
January 5, 2021
Crate and Barrel is teaming up with Glympse, a day-of-service mobile communications platform, to boost curbside pickup.
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Farmstead expanding delivery to southern US
January 4, 2021
Online grocer Farmstead is expanding delivery service in the southern U.S., beginning with Nashville, Tennessee.
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Drone delivery moves forward thanks to FAA action
January 4, 2021
The day of drone delivery is getting closer now that the Federal Aviation Administration is releasing rules that will allow drone activity at night and over…
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Augmented reality central to retailer agility in 2021
by Rob Weaver
Rob Weaver, chief revenue officer at Vertebrae, explains how augmented reality technology supports the blended experiences that will continue to dominate…
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Entrepreneur launches beauty care vending machine at factory outlet center
January 4, 2021
The Vanity Way vending machine in the food court at Tanger Outlets, in Washington, Pennsylvania dispenses 3D Mink Eyelashes, magnetic eyelash kits, eyelash…
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Loyalty success metrics to start the year on
Christine Sullivan, director, product development for SessionM, a Mastercard company, explains why brands need to determine the best ways to understand and…
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Making curbside a critical component of the customer experience
Ram Venkataraman , chief product and technology officer at Kibo, says buy online-pickup curbside should not be viewed as a niche trend to sustain retail during…
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NCR leads global retail POS market, reveals research
December 30, 2020
NCR Corp. is the leading global retail point of sale software provider, according to data from research and consulting firm RBR's Global POS Software 202…
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China doubles its share of the global luxury market
December 30, 2020
Thanks to millennial and Gen Z shoppers, China has doubled its overall share of the global luxury market in 2020 and is on track to become the largest in the…
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How groceries of any size can boost growth beyond COVID-19
Bagrat Sataryan, CEO, Local Express, lists out several attributes grocery and supermarket retailers need to incorporate into the online presence to achieve…
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The changing tide of retail CX
Carlos Zapatero, a business development executive at SYKES, explains how the events of 2020 accelerated a shift in retail customer experience to become more…
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Pet Supplies Plus acquiring Pet Valu stores, rebranding begins
December 29, 2020
Pet Supplies Plus is acquiring about 40 Pet Valu locations across several states and rebranding the stores as Pet Supplies Plus locations.
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Nearly half of UK retailers not ready for Brexit transition
December 29, 2020
A good number of U.K. e-commerce and omnichannel retailers are not adequately prepared for the end of the Brexit transition period this week despite the fact…
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Data: Omnichannel consumption up 50% during 2020
December 29, 2020
Omnichannel consumption in the U.S. spiked 50% during 2020 with nearly half of all consumer goods purchases completed via e-commerce, according to Nielsen…
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