Omnivor, Nike launch 3D hologram product suite

December 28, 2020

Omnivor, which creates 3D holographic content, has launched two products, Holograms for Retail and Live Hologrphci Telepresence, with initial support from…

Survey: Consumers hungry for messaging, conversational AI

December 28, 2020

A good majority, 85%, of worldwide consumers are on board with messaging brands, up from 65% last year, and 75% would spend more with brands that offer…

6 mobile payment trends here to stay

by Brad Paterson

Splitit CEO Brad Paterson shares the top six trends in mobile payment and mobile point of sale for the upcoming year.

Crate and Barrel teams with Glympse on curbside pickup, kiosks

December 28, 2020

Crate and Barrel, a specialty retailer, is offering its customers an enhanced curbside pickup experience leveraging Glympse's communication platform, a mobile…

FreedomPay teams with Kount on fraud prevention

December 24, 2020

FreedomPay, a commerce payments platform, has introduced an identity trust solution built into its data-driven commerce platform, according to a press release.

Luxury apparel brand taps Vtex for online platform

December 24, 2020

This holiday season, St. Croix, a high-end men's luxury apparel brand, is doing business on an online platform built by Vtex.

Winter is here: How retailers can tap digital tools to boost the customer experience

by Kevin Grauman — CEO, QLess, Inc

Kevin Grauma, CEO of QLess, explains how technology is helping ease the retail que in times of social distancing amid COVID-19. But writes that retailers need…

Tampa deploying smart city kiosks downtown

December 23, 2020

The Tampa Downtown Partnership will install about 30 digital informational kiosks from IKE Smart City of Columbus, Ohio to provide information on local…

Indiana meat producer teams with QuickCollect Solutions on automated grocery pickup

December 23, 2020

Munsee Meats, a Muncie, Indiana meat provider, will allow customers to pick up their orders placed through the company's website at an "Automated Farmers…

Zebra Technologies tabs Glory's Douglas Shipley

December 23, 2020

Douglas Shipley Zebra Technologies has named Douglas Shipley as senior OEM account manager for the North America OEM sales organization, according to…

How retailers can remain competitive during the pandemic

by Myles Kleeger

Myles Kleeger, president and chief customer officer, Braze, believes the retail winners of the holiday season, and of the ongoing pandemic, are those using…

NRF supports latest stimulus deal

December 22, 2020

In response to the passage of the Emergency Coronavirus Relief Act of 2020, a second round of support for businesses and citizens dealing with unprecedented…

Big Y Foods selects NCR retail POS to integrate grocery, c-stores

December 22, 2020

Big Y Foods Inc., a New England supermarket chain, has selected NCR Corp's retail cloud-based point-of-sale platform to integrate its grocery and convenience…

Dutch retailer taps NCR for self-checkout strategy

December 22, 2020

Jumbo Supermarkten, a Dutch-based retailer, is tapping NCR to deploy self-checkout at its more than 680 stores in Holland and Belgium.

Lounge Underwear teams with Emarsys to gain customer insight

December 22, 2020

The women's underwear brand Lounge Underwear is partnering with omnichannel customer engagement provider Emarsys in an effort to get a deeper understanding of…

Survey: Holiday returns, post-holiday spend will be robust

December 22, 2020

Consumers will be busy shopping as well as returning gifts once Christmas is over, with 92% of Americans participating in post-holiday purchases.

Using customer insights to drive recovery in the pandemic: What 3 key steps do retailers need to follow?

by James Alty

James Alty, founder and managing director of Apteco, offers up three steps retailers can take in striving to rebound from the ongoing COVID-19 pandemic.

Redefining the Customer Experience in the New Retail World

Customer expectations in the new health- and safety-conscious retail world have changed. Meeting those expectations requires the right technology.

Does biometric technology threaten consumer privacy?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As biometiric technology has grown, consumer privacy laws make it critical for self-service devices to comply with these requirements. A panel during the…

China AI provider introduces mobile, self-service robot

December 21, 2020

Cheetah Mobile, a China-based provider of AI-driven robotic solutions, has introduced Fanbot, a mobile, self-service robot, according to a press release.