BJ’s Wholesale Club arrives in Kentucky

February 20, 2025

BJ's Wholesale Club has opened its first store in Kentucky and it marks the company's 250th store.

Wells Fargo pulling ATMs from Speedways in Minnesota

February 20, 2025

Wells Fargo plans to remove 178 ATMs from Speedway locations in Minnesota. It will also add 54 advanced ATMs in branches, featuring larger withdrawals and…

Wesco expanding Mashgin AI-powered checkout tech

February 19, 2025

Wesco, a convenience store brand, is expanding its deployment of Mashgin's AI-powered checkout technology to over 20 locations.

Giant Eagle taps Grocery TV platform to scale retail media network

February 19, 2025

Giant Eagle is partnering with Grocery TV, an in-store retail media platform, to leverage Grocery TV to scale its Leap retail media network by activating…

National Retail Solutions (NRS) Announces Integration with Google, Helping Local Retailers Attract Shoppers

National Retail Solutions (NRS) today announced a new integration with Google that makes it easier for independent retailers to attract shoppers to their…

Responsible data management: How to remain ethical when implementing AI solutions

by Adam Herbert — CEO, Go Live Data

New tech carries risk, and while retailers should be encouraged to integrate AI across sectors, ethical data management must remain central to any decision.

Asda pilots automated free sample vending machine

February 18, 2025

Asda, a U.K. supermarket chain, has launched a pilot program featuring an automated free sample vending machine at its Pilsworth, Bury location.

EG America deploys Quorso platform across 1,500+ locations

February 18, 2025

EG America, a U.S. convenience store retailer, has deployed the Quorso Intelligent Management Platform across its 15,000-plus locations.

Stinker Stores future-proofs store environment with NCR Voyix technology

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Since deploying NCR Voyix Edge, which virtualizes the POS system, the convenience store brand has boosted its bottom line and elevated the customer experience.

NCR Voyix names James Kelly CEO, president

February 17, 2025

NCR Voyix, a digital commerce solutions provider, has named James Kelly as its CEO and president, effective immediately, according to a Fintech Futures report.

Veesual bumps up virtual try-on features

February 17, 2025

Veesual, a Paris-based AI-powered virtual try-on platform, has added two features, switch model and multi-sizing, to its platform.

Stop & Shop deploys 'savings station' kiosks

February 14, 2025

Stop & Shop has completed the installation of its "Savings Station" kiosks in all of its 350-plus stores across five states, according to a Chain Store Age…

Instacart leader talks Caper Cart and why it may be the game-changer for grocery retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this episode of the CX Innovators podcast, Nick Nickitas, general manager, local independent grocery, at Instacart, shares insight with…

Proto, Hologram Media Network ad network debuts at 30 Simon Malls

February 14, 2025

Hologram Media Network and Proto have launched an always-on holographic advertising network via Proto Luma devices at Simon malls nationwide.

Celebrating inspirational women founders winning customer loyalty this International Women’s Day

by Fiona Stevens — Director of Marketing, LoyaltyLion

Customers don’t just want good products; they want to connect with brands that share their values. Founder-led engagement — whether through education…

At the Watercooler with Johanna Hinkle, product lead at Toshiba's Innovation & Incubation Center

by Retail Customer Experience

Johanna Hinkle, director of portfolio management, at the Innovation & Incubation Center for Toshiba Global Commerce Solutions, discusses her career path…

Presented by Toshiba Global Commerce Solutions, Inc.

JCPenney debuts bulk order purchasing website

February 13, 2025

JCPenney has debuted a tool that expands its support for retailers and nonprofits looking to purchase products at bulk order prices.

Ace Hardware launches yard care subscription service

February 13, 2025

Ace Hardware has launched Ace YardRX, a subscription service for yard care.

Kroger debuts virtual health coaching for members

February 12, 2025

Kroger is hoping to help loyalty members achieve their health and wellness goals with digital support via "OptUP Your Nutrition," a free nutrition coaching…

How to leverage AI, automation to prevent common customer experience challenges

by Ed Durbin — Vice president and general manager of industry strategy for retail and consumer goods, Talkdesk

By blending the precision and scalability of automation with the empathy and creativity of human agents, retailers can remain agile, resilient, and prepared to…