Black Friday goes bye-bye as retailers revamp holiday sales strategy

November 5, 2020

Black Friday is no longer in play with retailers as the infamous kick-off to holiday shopping just isn't doable or safe or even wanted by consumers this year…

Adobe: Online US sales will be a record-breaking $189B

November 5, 2020

It is music to U.S. retailers' ears: This holiday shopping season will be a record-breaker in terms of online sales as Adobe projects it will hit $189 billion.

Lowe's hiring on 20K staffers for holiday season

November 5, 2020

Home improvement retailer Lowe's Companies, Inc. is gearing up to hire on 20,000 associates to support customer demand this holiday season and is dedicating an…

To stem tide of e-commerce returns retailers need 3D, AR

by Rob Weaver

Rob Weaver, chief revenue officer for Vertebrae, offers insight on why more retailers than ever are turning to immersive commerce experiences that use…

Reality Interactive launches thermal scanner hub

November 5, 2020

Reality Interactive, a retail technology design firm and digital agency, has launched its Axsis thermal enabled digital hub, according to a press release. A…

Is your business ready to serve international customers this holiday season?

Craig Reed, senior vice president, global trade at Avalara, shares insight on how retailers can serve the customer base that is well beyond the domestic border.

Walmart lays off inventory robots, keeps humans

November 4, 2020

It seems robots don't beat humans when it comes to checking inventory on shelves.

New 'reality' for grocer segment: online shopping, deeper shopper expectations

November 4, 2020

The three top new realities facing the grocery industry are online orders, a larger customer base and increasing shopper expectations regarding grocery…

Diebold Nixdorf, Nielsen survey offers customer connectivity insights

November 4, 2020

There are six typologies when it comes to grocery consumers and each one features a unique motivation in leveraging technology in the shopping journey…

Canada mall operator cited for consumer privacy violations, pulls facial recognition cameras

November 3, 2020

Cadillac Fairview in Toronto — one of North America's largest commercial real estate companies — has removed the embedded cameras inside its digital…

Cannabis vending machines evolve, but face hurdles

November 3, 2020

A new cannabis vending machine, called Anna, has hit the market in Colorado, with other states on the horizon, but the automated dispensers must overcome a…

Worldline merges with Ingenico

November 3, 2020

Global payments providers, Worldline and Ingenico, have combined under Worldline to create the largest European payment services provider, according to a press…

The pandemic and cash use: What are the facts?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Data from the Federal Reserve indicates consumers have a lot of cash on their hands as a result of the pandemic. Most have used cash while paying in person…

Chicago passengers can use iPhones, Apple Watch for tap-and-go payment

November 2, 2020

Chicago Transit Authority passengers can use their iPhone or Apple Watch to make tap-and-go fare payments via Apple Pay's Express Transit mode by uploading the…

Ocean Outdoor rebrands retail tech subsidiary to Ocean MediaTech

November 2, 2020

Ocean Outdoor, a DOOH media owner, has rebranded its retail technology subsidiary ACM Retail Tech to Ocean MediaTech. This is part of an effort to expand its…

Australia airport introduces touchless passenger check-in, bag drop

November 2, 2020

Avalon Airport in Victoria, Australia, has introduced touchless passenger check-in and bag drop systems using speech, gesture and eye gaze technology provided…

Visa aims to curtail fraud for merchants, consumers

by Pat Shea — Editor, NetworldMedia

Fraud is a challenge retailers and consumers regularly battle. Mike Lemberger, senior vice president and regional risk officer for Visa, North America…

Holiday spend this year likely will dip a bit

October 30, 2020

Consumers aren't likely to spend more this holiday season compared to 2019 and much of the reason is due to the ongoing COVID-19 pandemic and rocky economic…

Holiday consumer behavior will be different this year, reveals study

October 30, 2020

Consumers will spend with caution, spend more on at-home holiday celebrations and spend more than half the gift budget via e-commerce.

How digital gifting led Dover Saddlery to an e-commerce victory

by Dana Springfield — Vice President of Marketing, Dover Saddlery

Dana Springfield, VP of marketing at Dover Saddlery, shares how the retailer's pivot in the arrival of the pandemic led to a robust and winning sales formula…