News & Media
Can self-service kiosks offer support in today’s retail conditions?
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
One day the pandemic will be a memory, but as with most historical events, it’ll leave a wake of change in its path. For retail, this may mean a new lineup of…
read now
MishiPay introduces mobile self-checkout solution for retail
October 21, 2020
MishiPay, a London-based provider of self-checkout technology, allows customers to scan items in a store using their smartphone and pay with a variety of…
read now
Civil rights groups press NBA to ban facial recognition at arenas
October 21, 2020
Days after the close of the 2020 baskteball season, civil rights groups are launching a campaign to pressure the NBA to protect fans, players and staff by…
read now
Ocean Outdoor rebrands retail tech subsidiary to Ocean MediaTech
October 20, 2020
Ocean Outdoor, a DOOH media owner, has rebranded its retail technology subsidiary ACM Retail Tech to Ocean MediaTech. This is part of an effort to expand its…
read now
Earlier holiday shopping will result in more spend, claims research
October 20, 2020
Consumers are shopping for holiday gifts earlier than ever and a Savings.com survey predicts the activity will lead to the biggest and longest holiday sales…
read now
COVD-19 drives greater customer conversational commerce
October 19, 2020
Given shutdowns and social distancing due to the ongoing coronavirus, consumers are engaging in more ways than ever with retail businesses, beauty salons and…
read now
Most Americans struggling financially, claims survey
October 19, 2020
As if the coronavirus and shaky economy isn't enough to worry retailers, now they're facing the fact that 70% of Americans are struggling to make ends meet.
read now
Holiday shopping during a pandemic: Trends and transitions
by Audwin Cash — SVP, Atrius Enterprise Solutions
Audwin Cash, SVP enterprise solutions, Atrius, Acuity Brands, explains why consumers, while emphatically embracing online retail, also want a comprehensive…
read nowRetailers warm to pickup lockers during pandemic
October 16, 2020
Eighty-three percent of retailers using automated pick-up locker solutions cite improved efficiency, according to a survey by Package Concierge, a provider of…
read now
Big consumer behavior shifts in holiday shopping this year
October 16, 2020
Consumers will be taking a more considered approach toward Black Friday and the Christmas holiday spend though 20% of U.S. shoppers plan to spend more given a…
read now
Research offers peek at online shopper behavior
October 16, 2020
While consumers are big on discounts and deals they're also still big on having a satisfactory online experience and aren't willing to put up with slow loading…
read now
Amazon Prime Day 2020 a huge boon for SMB retailers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's marketplace saw stupendous sales activity during its annual two-day Prime Day event, with small retailers enjoying a 60% boost compared to last year's…
read now
Walmart turns Black Friday into multi-weekend sales campaign
October 15, 2020
In a quest to keep crowds down in its stores during the holiday shopping season, Walmart is slicing up its traditional Black Friday sales approach into a…
read now
Kroger taps ClusterTruck for dark kitchen partnership
October 15, 2020
The Kroger Co. is teaming up with ClusterTruck, a software platform for delivery-only kitchens, on Kroger Delivery Kitchen, a service that will serve both…
read now
Keywest Technology introduces transparent film that disinfects surfaces
October 15, 2020
Keywest Technology has introduced a transparent film, NanoShield, that adheres to surfaces and self-disinfects in less than 15 minutes.
read now
Blendid opens robotic food kiosk at California Walmart
October 15, 2020
Blendid, an autonomous and contactless food automation platform that leverages machine learning, robotics and artificial intelligence to create smoothies, made…
read now
Tech transformation of retail in the time of COVID-19
Retail continues to move online and COVID-19 is limiting physical space. Michele Dupre, group vice president at Verizon Business, answers the question “Why…
read now
Dick's Sporting Goods president named to Yum Brands board
October 14, 2020
Yum Brands Inc. has named Lauren R. Hobart, president of Dick's Sporting Goods Inc., to its board, effective Nov. 12, a news release said. Hobart, a former…
read now
Contactless cards in a post pandemic world
by Jamie Topolski — Director, Fiserv
Contactless payments offer the same strong security as EMV cards but how do they stack up against the needs of consumers who are now dealing with the aftermath…
read now
French retailer Monoprix teams with Shekel Brainweigh on cashierless store
October 14, 2020
Monoprix S.A., a Clichy, France-based retailer, has teamed with Shekel Brainweigh Ltd., an Israel-based weighing technology provider, to introduce an…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
