News & Media
Online flower delivery firm launches its own e-commerce platform
February 16, 2021
SnapBlooms, an online flower delivery service, has launched a U.S.-wide e-commerce flower delivery platform that works in collaboration with local florists.
read now
The state of customer centricity after a year of monumental change: Predictions for 2021 and beyond
by Greg Heist — Chief Innovation Officer, Gongos, Inc.
Greg Heist, chief innovation officer at Gongos, Inc., share his insight on why, in the quest to achieve customer centricity in 2021 and beyond, retailers must…
read now
Retailers' pandemic actions influencing consumer perception
February 15, 2021
The actions and messaging by retailers during the past year's COVID-19 pandemic is influencing consumer perception and behavior, according to a Jigsaw study…
read now
30% of fashion brands will close this year, claims survey
February 15, 2021
More than a third of fashion brands (37%) will close stores this year, 56% of retailers will shutter physical stores and 66% of shoppers won't be hitting a…
read now
Retail technology: The path forward
Andre Hordagoda, co founder of Go Instore, shares insight that retailers, having survived nearly a full pandemic year, now face a new dilemma — innovate, or…
read now
3 retail trends that will set the stage in 2021
Ignatius K.C. Lau, vice chairman and CEO at SML Group, offers up the top three trends retailers should be aware of and why they need to remain agile and…
read now
Why a veteran airport concessionaire sees a big future for automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service retailing is expanding from office and travel products to numerous other product types, including CBD products that require age verification…
read now
Under Armour revenue down but robust e-commerce is a bright spot
February 12, 2021
Athletic wear retailer Under Armour saw revenue dip 3%, to $1.4 billion in its fourth quarter and fiscal year ended Dec. 31, 2020, but direct-to-consumer…
read now
Valentine's Day will be much more homey this year
February 12, 2021
This year's Valentine's Day celebration is likely going to be a home-based experience for many given the ongoing pandemic.
read now
Consumers loving digital banking engagement, reveals BoA
February 12, 2021
Consumers are embracing mobile banking with one banking institution experiencing record levels of engagement.
read now
5 seasonal hiring tips for 2021 based on 2020 lessons
by Jane Sloan
Jane Sloan, manager, customer success at CareerBuilder, explains why when it comes to seasonal hiring strategies retailers should plan for resilience. The…
read now
Mall owner optimistic this year will be a better one for business
February 11, 2021
With the U.S. pandemic hitting it's one-year mark, the biggest U.S. mall operator is expressing optimism that business may be returning toward a normal point.
read now
Price Chopper merging with Tops Market
February 11, 2021
Price Chopper/Market 23 and Tops Markets, both New York-based grocery chains, are merging, which will double their collective footprint in the Northeast.
read now
Not everyone is getting a Valentine's Day gift this year
February 11, 2021
While some reports reveal Valentine's Day shoppers are likely to spend more this year than last, one survey claims 40% of American consumers won't spend a dime.
read now
6 retail insights marketers should apply this Valentine’s Day
by Daniel Heer
With consumer spending for the Valentine's Day holiday expected to reach $21.8 billion, Daniel Heer, founder and CEO of Zeotap, maps out six points marketers…
read now
Jewelry vending machine to benefit NYC restaurants
February 11, 2021
Marla Aaron, a jewelry designer and East Harlem, New York resident, will take her jewelry vending machine to the streets of New York City for the first time as…
read now
5 Star Nutrition embraces NewStore tech to improve POS, inventory, clienteling
February 10, 2021
5 Star Nutrition, a wellness brand, is deploying NewStore's omnichannel platform for omnichannel customer and associate experiences around point of sale…
read now
Millennials are the biggest Valentine's Day gift spenders
February 10, 2021
When it comes to buying loved ones a Valentine's Day gift the millennials are the biggest and most extravagant spenders — doling out an average of 40% more…
read now
Valentine's Day business isn't just about romance this year
February 10, 2021
Valentine's Day, the busiest day of the year for florists, isn't just about romance this year as many consumers are using the holiday to express love for those…
read now
Acme Tools delivers better experience with digital signage
by Bradley Cooper — Editor, Connect Media
When it comes to retail, one major challenge is how to coordinate marketing campaigns while still accommodating the individual needs of various locations. A…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
