Thinking strategically about effective internal communication in retail banking

by Janet Hawkins — CEO & Founder, Opterus Inc

Janet Hawkins, president and CEO at Opterus, explains why retail banks need to continue ensure bank associates have the necessary tools that allow them to…

Amazon Go store to offer fountain soda, espresso, hot foods

February 4, 2020

The Amazon Go store in San Francisco's financial district at 300 California St. will be selling hot food, espresso and fountain soda when it reopens in the…

TD Bank, Cardtronics rebranding ATMs at Rite Aid stores

February 4, 2020

TD Bank has signed a deal with Cardtronics to rebrand 80 ATMs inside New York Rite Aid stores in the Bronx, Brooklyn and Queens to operate under the bank's…

Cat declares supermarket self-service checkout as new home

February 3, 2020

Pumpkin, a cat that had already been banned once for lounging around the entrance of a British supermarket has now stepped up and declared a self-serve…

Apple shutters China stores in wake of coronavirus outbreak

February 3, 2020

Apple is closing all its mainland China locations, through Feb. 9, in reaction to the spread of the coronavirus.

Foot Locker revamping loyalty program

February 3, 2020

Foot Locker is refreshing its loyalty program with a platform boasting many more perks for customers.

Ever-changing digital landscape: What e-commerce retailers need to know

by Joe Harris — Chief Revenue Officer, Whereoware

Joe Harris, partner and chief revenue officer at Wheroware, shares the top five elements in e-commerce retailers need to know and explains why retailers must…

Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

Amazon's Q4 a big earnings win thanks to Prime, grocery and same-day delivery

January 31, 2020

Amazon.com Inc. reported a better-than-expected profit in the fourth quarter, as new customers continued to sign up with its Prime program, grocery delivery…

Coronavirus likely to impact airport travel, retail worldwide

January 31, 2020

Airport passenger traffic, as well as airport retail environments, will more than likely feel the impact of the coronavirus outbreak on a global basis.

Zelle transactions, payment volume surge on holiday spending

January 31, 2020

Early Warning Services, parent of the Zelle Network, reported strong fourth-quarter spending surged on the P2P service, driven by increased gift money giving…

Home Depot pilots kiosks to scan, locate parts for customers

January 31, 2020

Slyce Inc., which makes visual search software for retail, is piloting four kiosks at a Philadelphia Home Depot that will scan, identify and illustrate exactly…

5 key takeaways from NRF 2020

After NRF 2020 wrapped up, two Hughes SMEs, Jeff Bradbury and Tim Tang, sat down to talk about the new developments in the retail industry.

Snap Kitchen debuts free shipping, Whole Foods Market launch

January 31, 2020

Snap Kitchen is launching free ground shipping across 38 states and debuting its chef-prepared meals in dozens of Whole Foods Market stores across Louisiana…

Amazon's Q4 a big earnings win thanks to Prime, grocery and same-day delivery

by David Jones — Editor, Networld Media Group

January 30, 2020

Amazon.com Inc. reported a better-than-expected profit in the fourth quarter, as new customers continued to sign up with its Prime program, grocery delivery…

PayPal shares fall after acquisitions squeeze earnings outlook

by David Jones — Editor, Networld Media Group

PayPal shares fell Thursday after the company warned that a slew of recent acquisitions would put a slight dent in near-term forecasts. The payments firm has…

How to provide an exceptional customer experience in the digital environment

by Krystal Taing — Sr. Product Specialist, Rio SEO

Krystal Taing, listings management product specialist at Rio SEO, shares insight on how havig the right tools and technologies can help retailers deliver…

Consumers all in on visual search technology

January 30, 2020

More than half of consumers, seven in 10, who are aware of visual search technology are likely to try it and four in five visual search users have made…

Walmart revamps executive leadership a bit

January 30, 2020

Walmart Chief Merchant Steve Bratspies is leaving the retailer and will be replaced by Scott McCall.

70% of your customers visit once and never return—here’s how to win them back

It’s been said time and time again—turning a first time visitor into a loyal customer is the ultimate win for any business.