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News & Media

For some retailers, 2020 will be a final curtain call

by Andy Morris — Vice President, Egremont Group

Andy Morris, vice president at Egremont Group, and Carter Koen, an analyst at Egremont Group, share insight on why retailers must focus on ensuring staff are…

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Grubbrr teams with FreedomPay to create improved payment experience

January 22, 2020

Grubbrr, a technology company delivering ordering and fulfillment solutions through its self-ordering kiosk, has integrated with payment innovator FreedomPay…

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Crowdsourcing, drones and why I'll never buy a Bugatti

by Marc Gorlin — Founder and CEO, Roadie

Marc Gorlin, founder and CEO of Roadie, examines the role of delivery in retail success and how and where drones, self-driving robots and crowdsourcing come…

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Red Sox affiliate looks to boost concessions with autonomous checkout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…

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How retailers can use marketing automation to create lasting customer loyalty

by Hannah Hambleton — Content Manager, Beambox

Hannah Hambleton, content manager for Beambox, lists out ways marketing automation makes creating lasting customer loyalty much easier.

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A look at brick-and-mortar retailers growth and where customer experience fits in

by Stephan Schambach — Founder & CEO, NewStore

Stephan Schambach, founder and CEO, NewStore, shares insight on retailers growth and explains why brands can't simply replicate what stores have been about in…

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Zebra debuts automation tech to boost customer experience

January 20, 2020

Zebra Technologies Corp. has introduced SmartSight, an intelligent automation system that improves front-of-store operations and boosts the shopper experience.

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Bose shuttering stores around the world

January 20, 2020

Audio equipment maker Bose is closing 119 store locations across Europe, Japan, North America and Australia, closures it claims reflect the change in how…

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Walmart debuts store boasting AI lab

January 20, 2020

Walmart has launched an Intelligent Retail Lab, which is a fully functional store boasting an in-store AI lab, where it plans to advance learning on building…

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2019 retail sales ended on a strong note

January 17, 2020

The U.S. retail industry ended 2019 on a strong financial note with a 0.3% sales jump in December.

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Self-checkout beats the drum hard at NRF 'Big Show'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Here's a peek at 44 kiosk exhibits from the National Retail Federation Big Show in New York City.

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Why harmonic retail succeeds where omnichannel fails

by DeAnn Campbell — Director of Retail Strategy and Development, Harbor Retail

DeAnn Campbell, who heads up retail strategy and research at Harbor Retail, shares insight on the new retail model and how retailers can deliver a customer…

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How Dunn Edwards enhances the customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Dunn Edwards Paints takes a multi-pronged approach to reducing customer friction and becoming a hub of convenience, service and experience.

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How will 3D digital signage impact retailers?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Retailers are continually adopting digital signage in great numbers, and are also using more advanced tools such as 3D technology to craft more immersive…

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BP launches customer loyalty program

January 16, 2020

BP plc, a London-based energy producer, has launched a consumer loyalty program, called BPme Rewards, which has rolled out to participating BP and Amoco gas…

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Apparel retailer taps Kronos tech to modernize store operations

January 16, 2020

Cavender's, a western and work footwear and apparel retailer, is deploying Kronos Task Management to redefine store workloads and help boost efficiency.

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BevMo! teams with NCR on digital transformation

January 16, 2020

Beverage retailer BevMo! is partnering with NCR Corp., to drive a digital transformation across its payment and back office operations.

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7 retail trends in 2020 and tips for success

by Beth VanStory — Partner & CMO, Chief Outsiders

Beth VanStory, partner, Chief Outsiders, writes that if 2019 was the year retailers woke up from a retail apocalypse, 2020 is shaping up to be the year of the…

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Toronto airport deploys Samsung 4K displays

January 15, 2020

The Greater Toronto Transport Authority has deployed Samsung Electronics Canada displays at the Toronto Pearson International Airport to provide travelers with…

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Microsoft CEO: Tech intensity will rule retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retailers that have been able to use their data successfully are creating new opportunities for not only customers, but for brands and suppliers, Microsoft CEO…

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