A.C. Moore shuttering stores, Michaels moving into some

November 26, 2019

Arts and crafts supply seller, A.C. Moore, will close its 145 stores, with some locations being taken over by another craft retailer, Michaels, which will also…

Walmart adds Siri ordering for grocery pickup, delivery

November 26, 2019

Walmart's Jet.com ending food delivery in NYC

November 26, 2019

Walmart's e-commerce unit Jet.com is closing its New York City fresh grocery delivery business after launching the service about a year ago, resulting in the…

Examining the state of voice shopping

Matt Lang, strategy director, and Will Hall, chief creative officer, of Rain, examine all that's been happening with voice retail technologies this year.

Walmart extends MoneyGram, adds Ria to expandfunds transfer

November 26, 2019

Walmart announced plans to create an international money transfer marketplace with its Walmart2World customers by extending its existing deal with MoneyGram…

EMV cards to grow by $800M by 2024

November 26, 2019

The global EMV card market is expected to grow by $803.2 million between 2020-2024 and is currently growing at an annual rate of 7%, according to a report by…

Footwear brand taps Frank Mayer and Associates for innovative wall display

November 25, 2019

Footwear brand, Dr. Martens, is deploying an innovative shoe wall display at select Journeys stores nationwide. The display features music-themed graphics and…

Tiffany & Co. sells to luxury group for $16.2B

November 25, 2019

Tiffany & Co. is being acquired by luxury portfolio, LVMH, for $16.2 billion. The deal will give the New York jewelry icon greater resources and support…

The key to getting retail CX right the first time

Marketers and brands are failing to give customers what they want, even without realizing it. And those customers will walk away, often the very first time…

Presented by RetailCustomerExperience.com

When will retail fight back?

Tien Tzuo, Zuora cofounder and CEO, believes that while the retail industry has seen the biggest disruption of all [aka Amazon], it hasn't done much to…

Small retailers embracing mobile banking

November 25, 2019

Mobile banking has crossed a bit of a threshold with small business customers given increasing customer satisfaction ratings and banks are beginning to see…

Cybera teams with Apex Supply Chain Technologies on retail digital transformation

November 25, 2019

Cybera, a cloud-based managed application network and security services company, is partnering with Apex Supply Chain Technologies, a provider of self-serve…

Palmer Digital Group introduces EV charging kiosk

November 22, 2019

Palmer Digital Group has introduced its PDG EVTOWER electric car charging kiosk designed for QSRs, retail, theaters, casinos, grocery stores, hotels, municipal…

Paidy offers Buy Now, Pay Later financing for Amazon purchases in Japan

November 22, 2019

Paidy Inc., a Japan-based firm that offers installment financing for e-commerce transactions, announced an agreement to its Buy Now, Pay Later service on…

Advice for retailers: Be good, do good!

by Janet Hawkins — CEO & Founder, Opterus Inc

Janet Hawkins, Opterus president and CEO, shares insight on how it is becoming more evident that modern consumers are looking for retailers and brands that are…

Manhattan’s biggest retail store opens its doors

November 22, 2019

Nordstrom, at 225 W. 57th St. in Manhattan, New York is welcoming holiday shoppers and owns the title of the biggest freestanding store in the borough. The…

Shipping speed big consumer focus

November 22, 2019

Consumers not only want free shipping, they're expecting faster shipping than ever — especially during the holiday season. That's a prime finding from the…

Kount debuts service to catch criminal and 'friendly' cyber fraud

November 22, 2019

Kount, a Boise, Idaho-based cybersecurity firm, is launching what it calls the industry's first comprehensive service that protects digital companies against…

Consumers shopping earlier, physical retailers top favorite

November 22, 2019

Not only are consumers shopping earlier this year — well before Thanksgiving thanks to retailers launching holiday sales as Halloween hit — they're very likely…

Why the in-store shopping experience is irreplaceable

There’s no denying the shopping experience has truly transformed over time. However, it’s important to appreciate that the in-store shopping experience is…

Presented by RetailCustomerExperience.com