Macy's taps tech for digital scent bars

July 31, 2019

Macy's is aiming to change how it sells fragrance and enhance the customer experience at the same time.

Kroger adds more CBD products to shelves

July 31, 2019

Kroger Co. is rolling out an expanded offering of cannabidiol items to 1,350 stores across 22 states this month.

How to improve the customer experience using strategic space planning

by Tom Buiocchi — Executive Director, President & CEO, ServiceChannel

Tom Buiocchi, executive director at ServiceChannel, breaks down the step-by-step process for effectively improving the in-store customer experience.

5 tactics for boosting customer response rates

Leonie Brown, a senior XM scientist at Qualtrics, shares five tactics for ensuring high quality feedback data as today's successful retailers are those who…

Retail brands concur: experimental 'phygital' store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…

Walgreens taps Theatro voice assistant for associate communication

July 30, 2019

Walgreens is using Theatro's voice intelligent assistant technology to provide associates greater communication capability.

Costco goes digital with membership card

July 30, 2019

Lost your Costco membership card? Well, just turn on that smartphone as the wholesale retailer is now providing members with a digital option via the Costco…

Walmart, Ford partnering to explore autonomous car delivery

July 30, 2019

On the heels of offering grocery pickup, Walmart is working with Ford to explore autonomous car delivery in what it's calling a pilot effort.

How and why marketers are embracing the pop-up concept

Luciana Moran, SVP, brand, digital and BU marketing at Dun & Bradstreet, explains how the pop-up retail experience can be a creative way to breathe new life…

Mobile tech top of mind for retailers, claims report

July 29, 2019

Nearly 100% of retailers have some sort of mobile tech deployed and view mobile tech as a way to optimize inventory, POS and personalize the customer…

Report: Just 1 bad experience can turn off a shopper

July 29, 2019

More than half of shoppers, 55%, will not return to a brand or retailer after one bad experience, indicating that today's consumer has nearly zero tolerance…

Why high performance supercomputing is a must-have for a robust retail experience

Jeff Reser, global product and solutions manager at SUSE, explains why retailers must adjust their experiences for consumers if they want to survive the…

Podcast episode 4: How can retailers improve interactive signage effectiveness?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How are retailers using interactive digital signage and how can they make it more effective? Digital Signage Today spoke with Paul Chapuis, CEO of Converge…

Kiosk at Halifax airport relies on customer honesty for payment

July 26, 2019

A kiosk recently installed at the Halifax Stanfield International Airport allows guests to purchase sandwiches, snacks, kombucha and other fare, made with…

Impulsify, Shiji Group team up to expand retail POS deployments

July 26, 2019

Impulsify Inc., a provider of retail software, has finalized a partnership with Shiji Group, a provider of software solutions and services for the hospitality…

Cannabis retailer taps Posabit for debit card acceptance

July 26, 2019

Posabit, a fintech that provides blockchain based point-of-sale and payment technologies, has entered an agreement with Reef Dispensaries to provide the Las…

FuelRod mobile charging kiosks expand to Orlando airport

July 26, 2019

The Orlando Sanford International Airport is the latest airport to offer the FuelRod mobile charging service with four automated FuelRod Power-Ready-to-Go…

5 best practices for building the omnichannel customer service strategy

Miguel Noronh, executive vice president of global accounts at Altitude Software, maps out five steps to to implementing a true omnichannel approach.

London airport partners with Signagelive, LG for digital signage upgrade

July 25, 2019

London Luton Airport recently upgraded its digital signage for check-in, retail stores, wayfinding and workplace communications. It partnered with LG…

Panasonic debuts 4K displays

July 25, 2019

Panasonic Business recently unveiled six models for its CQ1 series of 4K displays. Ranging in size from 43 to 86-inches, these displays support 4K/60p signals…