California grocer launches custom online shopping portals

December 2, 2019

Smart & Final, a California-based retail grocer, has launched redesigned e-commerce portals to provide shoppers, as well as business clients, an integrated…

Harry & David launches digital features, new functionality for holiday shopping time

December 2, 2019

Harry & David has hastened the pace on its mobile commerce site, personalized customer communications, and launched a gift tool and subscription service…

Pyramid Technologies teams with Nayax on cash/cashless payment

December 2, 2019

Pyramid Technologies, Inc., a manufacturer of bill validators and thermal printers, has teamed with Nayax, a manufacturer of cashless payment solutions, to…

As Black Friday hits, here's a holiday 2019 prediction

George Troy, author/blogger, believes this holiday season won't be as robust as many in the past and that retailers need to take a conservative approach.

Social media influence on holiday sales greater than ever

November 29, 2019

This holiday season will reveal a greater influence from social media when it comes to consumer purchases, according to a Dynata study commissioned by…

Fashion designer taps New Generation Computing for supply chain visibility

November 29, 2019

Fashion designer, Nicole Miller, is teaming up with longtime tech partner, New Generation Computing, Inc., which provides cloud-based solutions for product…

Confirmit names Howard Lax as CX consulting leader

November 29, 2019

Howard Lax has been named principal director, CX consulting, at Confirmit, which provides software-as-a-solution for multi-channel customer experience…

Metromatics installs MetroSpec LCD digital bus stop displays in Australia

November 28, 2019

Metromatics has installed its lastest digital bus stop displays for the South Australian Department of Planning under brand name MetroSpec in Adelaide.

Facebook Pay promises easier payments across multiple platforms

November 28, 2019

Facebook has announced a new integration called Facebook Pay, which will provide users a consistent and secure payments experience across its ecosystem of…

PayPal, Venmo to boost presence in brick-and-mortar retail

November 28, 2019

PayPal is planning to increase its presence in physical retail stores, both on the PayPal and the Venmo platforms, according to Axios.

Baby it's cold inside: why brands should take a discerning approach to holiday music

Danny Turner, global senior vice president, creative programming at Mood Media shares that there's no better time than the holiday season to elevate the…

Drive revenue through tailor-made experiences with advanced technology

Jess Vadino, global digital strategy and experience leader at SoftServe, believes retailers are not reaping the benefits of a targeted personalization…

Coates Group launches kiosk for retail

November 27, 2019

Coates Group has launched its K2 kiosk designed to integrate into modern retail and hospitality environments, according to a press release.

Holiday sales growth to hit 3.1%, claims study

November 27, 2019

Retail holiday sales this season will grow 3.1% compared to last year, and online sales should grab 14.6% of total purchases as double-digit e-commerce growth…

Amazon expands free 1-day delivery on items

November 27, 2019

Amazon Prime members will get free one-day delivery on more than 10 million items this holiday season. The news comes on the heels of Amazon eliminating…

UK kitchen, home store launches first loyalty club

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Lakeland, a home and kitchenware retailer in business for more than 50 years, has deployed its first loyalty program and offers insight on strategy.

A.C. Moore shuttering stores, Michaels moving into some

November 26, 2019

Arts and crafts supply seller, A.C. Moore, will close its 145 stores, with some locations being taken over by another craft retailer, Michaels, which will also…

Walmart adds Siri ordering for grocery pickup, delivery

November 26, 2019

Walmart's Jet.com ending food delivery in NYC

November 26, 2019

Walmart's e-commerce unit Jet.com is closing its New York City fresh grocery delivery business after launching the service about a year ago, resulting in the…

Examining the state of voice shopping

Matt Lang, strategy director, and Will Hall, chief creative officer, of Rain, examine all that's been happening with voice retail technologies this year.