Macy's teams with Perch on interactive platform for fragrance sales

March 6, 2019

Macy's introduced a partnership with Perch, a provider of an interactive platform for interactive retail marketing, for select Macy's locations, according to a…

Retail today: Adapting, evolving and embracing technology

Patrick O'Keefe, CEO and founder at O'Keefe, explores how retailers and marketers are adapting and evolving and why it's all about offering unique experiences…

Millennials most thoughtful generation? Yup, according to one study

March 6, 2019

Millennials are the most thoughtful when it comes to gifting, according to a Loop Commerce study that polled consumers on gift giving behavior.

Amazon most trusted among consumers

March 6, 2019

A SmarterHQ survey reveals consumers trust that Amazon is using their data responsibly though 79 percent believe companies know too much about them.

Philadelphia says no to cashless stores

March 6, 2019

Philadelphia Mayor Jim Kenney has signed a bill to require stores in his city to take cash, thereby prohibiting cashless stores, according to The Inquirer. The…

Target CEO: Earnings prove strategy is working; fulfillment is our friend

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Target CEO Brian Cornell said investments over the past two years are paying off, new small formats are being well received and its fulfillment approach is…

10 tips for creating amazing online retail customer experiences

Ben Nimmo, co-founder and CTO at Orlo, offers insight on how retail brands can create amazing online experiences for customers and inspire positive emotions…

Senior living management provider taps touchscreen kiosks to boost security

March 5, 2019

Civitas Senior Living, a premier senior living management company in Fort Worth, Texas, announced a companywide partnership with Accushield LLC to provide…

Papa Gino's, D'Angelo Grilled Sandwiches tap Recurrency to boost guest connection

March 5, 2019

Papa Gino's and D'Angelo Grilled Sandwiches are using Mobivity Holdings Corp.'s personalization suite, Recurrency, to improve guest connections.

Walmart greeters will soon be waving goodbye

March 4, 2019

The familiar greeters at Walmart stores are being transformed into 'customer hosts,' who will do much more than welcome customers.

Tailoring retail technology for the ultimate personalized customer experience

MessageBird CEO Robert Vis writes broadly-available technology is leveling the playing field, making it possible for retailers of all sizes to create brand…

Noble, FreedomPay team up on mobile payment for stadiums, theaters

March 4, 2019

Noble, a digital food ordering platform, has signed an agreement with FreedomPay, a company that offers PCI-validated standards for point-to-point encryption…

The Venders refreshes automated retail dispenser

March 4, 2019

The Venders, a provider of kiosks and automated retailing systems, has announced an updated version of its newest innovation, The Cube, a vending…

Amazon going big into grocery, claims report

March 1, 2019

Amazon is reportedly planning on becoming the next national chain grocery and will open its first location in Los Angeles by year's end.

Reinventing the Customer Experience

Building customer loyalty is first and foremost about the brand experience—across all channels. Providing a personalized experience is the key to turning…

Presented by HP Inc.

NexTech debuts 'try it on' AR experience for online shoppers

March 1, 2019

NexTech AR Solutions has launched a web-based technology that uses facial tracking and AI-powered computer vision so online shoppers can see what they would…

Report: Mobile device use in shopping grabs deep traction, BOPIS gets more popular

March 1, 2019

Shoppers are increasingly relying on mobile devices with 86.2 percent using smartphones to research products while in a brick-and-mortar store and 83.8 percent…

Mastering the art of digital and physical: How retailers can champion customer experience from start to finish

Brad Snedeker, director of innovation at Calabrio, explains that retailers aiming to blend the physical and digital need to embrace end-to-end omnichannel…

Digital transformation: The key to a truly engaged customer and workforce

Dan Power, U.K. regional manager at OneLogin, explains that as retailers harness the power of technology to deliver improved employee user engagement the…

Tahini brands pulled off shelves after multistate salmonella outbreak

February 28, 2019

A multi-state salmonella Concord outbreak has led federal food safety authorities to issue a warning and recall of Achdut Ltd. tahini. The FDA and U.S. Centers…