Casey’s General Stores taps Service Management Group for CX management

November 14, 2019

In a quest to discover customer insights, as well as expand loyalty with customers, Casey's General Stores is teaming up with Service Management Group, a…

Amazon launches thousands of free package pickup sites

November 14, 2019

Amazon is expanding its Counter, a network of staffed package pickup locations within partner stores. It is adding thousands of sites, according to a press…

Gap Inc.'s Hill City offers unique customer experiences from the store to the road

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A 12-month pop-up for menswear brand, Hill City, has led to a physical storefront and a mobile shop. And, while the customer experiences are all different, the…

Hughes Top 10 in IHS Markit SD-WAN report

SD-WAN market enters router replacement phase, as revenue surges by 23 percent in Q2

Hughes Certified as Gilbarco MNSP

Hughes solution provides retail petroleum customers with an authorized alternative to the Gilbarco Secure Zone Router

Mobile powering early holiday shopping surge, claims study

November 13, 2019

Adobe Analytics reports holiday shoppers have spent $19.7 billion so far, a 17.5% increase from a year ago. 

PayPal Xoom to launch domestic money transfers with Walmart

November 13, 2019

Xoom, the international money transfer service from PayPal, announced its U.S. domestic rollout with strategic alliances with Walmart and Ria, which will let…

Walmart taps Siri voice ordering for grocery pickup, delivery

November 13, 2019

Japan Airlines knows a crying baby is not a fun flight experience

November 13, 2019

No one likes to sit next to a crying baby on a flight and one airline is hoping to reduce that experience.

Card networks begin EMV SRC rollout for easier online checkout

November 13, 2019

American Express, Visa, Mastercard and Discover announced the arrival of more secure checkout experiences due to the long-awaited implementation of the EMV…

Under Armour COO to become CEO

November 13, 2019

As of Jan. 1, 2020, performance wear retailer, Under Armour, will have a new CEO when COO Patrik Frisk takes over from current CEO Kevin Plank.Plank has served…

How AI can delight customers, Increase razor-thin margins

Daisy CEO Gary Saarenvirta admits that while AI may seem overhyped, it's ready to drive results as it's a powerful technology that gives consumers what they…

Gen Z influencing household spend, reveals NRF report

November 12, 2019

Today's Generation Z (those born in 1995 or after) is having a greater impact and influence on household spending, according to the National Retail…

Digital branding important to retail consumers, claims report

November 12, 2019

Consumers are all about a brand's digital media presence and expect product inventory to be real-time. User-generated ratings and reviews are also gaining…

Achieving the benefits of a retail sustainability strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

JoAnn Martin, vice president, industry strategy and market development, at JDA Software, explains how and why sustainability is now a top strategy for…

Amazon prepping Amazon grocery brand store

November 11, 2019

Amazon is getting ready to open a branded grocery store in Woodland Hills, California, with a 2020 debut date.

3 ways to use predictive analytics to grow business

Adriana Lynch, CMO, Chief Outsiders, shares insight on how retailers should ethically use predictive analytics to maximize profits.

Loyalty programs a big target for hackers

November 11, 2019

Loyalty programs are increasingly a focus for hackers and fraudulent e-commerce activity, according to research released by Forter.

Meijer partners with Moovila on budget, HR tech effort

November 11, 2019

Retailer and grocer, Meijer, is deploying Moovila's project management platform for a large cross-company management and human resources revamp. Moovila is a…

Consumers will be busy shopping this holiday season

November 11, 2019

A Tinuiti research report reveals consumers will be bullish on holiday spend this year, with Gen X shoppers likely spending the most. The research, which…