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News & Media

Lloyds Bank debuting cashback pilot at retailers

February 22, 2019

Lloyds Banking Group has launched a pilot program to incentivize retailers to give cash back at the point of sale in response to criticism that consumers are…

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414 Light Street lights up Baltimore with Pixelflex displays

February 22, 2019

Questar Properties has unveiled its 44-story residential tower 414 Light Street in Baltimore. The team crafted a rooftop deck on the exterior of the seventh…

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An insider's view of Walmart's digital transformation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Jeremy King, Walmart's executive vice president and chief technology officer, offered insight during the NRF show on how the company formulates its technology…

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Samsonite taps Cappasity tech for enhanced online product viewing

February 21, 2019

Samsonite is using Cappasity technology to provide shoppers and customers an enhanced view of its online products via 3D visualization.

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Mood Media taps David Hoodis as CEO

February 21, 2019

Former IRI Retail President David Hoodis has been named Mood Media CEO following the retirement of president and CEO Steven K. Richards in January.

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Kibo aims to boost retail solutions with Certona acquisition

February 21, 2019

Kibo, a cloud commerce company, is acquiring Certona, a real time omnichannel personalization provider, in a quest to offer retailers a more powerful set of…

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Vend taps Epson printer for retail POS

February 20, 2019

Vend, a cloud-based POS and retail management software provider, has adopted the Epson TM-m30 compact receipt printer to help retail clients deploy more…

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Walmart launching VR experience tied to DreamWorks film

February 20, 2019

Walmart will soon be setting up 50-foot tractor trailers that will be home to a virtual reality experience involving DreamWorks' "How to Train Your Dragon…

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The biggest threat facing brands today

Roger Bannister, business development director at Timico, outlines why retailers and brands must enhance the user experience using digital transformation…

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5G is here and promises to revolutionize retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

5G technology promises to make it easier for retailers to access cloud technology, and to enable faster development of both business and consumer services.

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In-person customer service ranks high with consumers, reveals study

February 19, 2019

More than half, 65 percent of consumers, view quality of service in the store as a key element in deciding where to shop.

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Walmart beats earnings expectations, rosy outlook ahead

February 19, 2019

Walmart enjoyed a 43 percent increase in e-commerce sales in the fourth quarter and its sales and earnings bested industry watcher expectations.

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How direct to consumer can ignite loyalty from fickle customers

Brightpearl CEO Derek O'Carroll explains why direct-to-consumer brands need to up their game, or they could be eaten for breakfast by competitors who offer a…

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Oracle debuts demand forecasting service for retailers

February 18, 2019

Oracle's Retail Demand Forecasting Cloud Service aims to help retailers boost inventory management by providing a single view of demand through the product…

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Symphony CPG|AI names chief product officer, analytics leader

February 18, 2019

Adeel Najmi has been named chief product officer and Rahu Bhattacharya has been tapped as chief analytics officer for Symphony CPG/AI, which provides revenue…

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Experiences consumers want versus data retailers need; what's ahead?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Customer relationship strategies are impacted by more devices, more data, more category disrupting innovation and deeper customer relationships. Retailers need…

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4 tips for training associates on a POS solution

Saleem Khatri, Lavu CEO, offers up four tips for teaching staff how to use a point-of-sale system and get them on the right track from the very start.

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Omnichannel a prime focus this year, reveals report

February 15, 2019

Sixty-seven percent of retailers are all about omnichannel this year and 50 percent view a mobile shopping app as a top priority, according to a Shopgate…

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Being put on hold is top consumer customer service gripe

February 15, 2019

The most annoying aspect of customer service for the consumer is the act of being put on hold, according to a Clutch survey.

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