News & Media
Best Buy CFO moving into CEO come June
April 22, 2019
Best Buy CEO Hubert Joly will leave his role this June and become board executive chairman while CFO Corie Barry will take the helm of the electronics retailer.
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Target talks digital signage, using Big Data to deliver a personalized experience
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How do you deliver dynamic digital signage, based on Big Data, without making customers feel uncomfortable? Target, along with industry experts, offers insight…
read nowMulberry taps Aptos to transform supply chain
April 19, 2019
British brand Mulberry has deployed Aptos solutions to enhance pre-season and in-season planning and the next goal is focusing on supply chain management for…
read nowMichigan grocer boosts customer satisfaction, revenue with Toshiba self-checkout system
April 19, 2019
Value Center, a Michigan grocer, is enhancing the customer experience as well as boosting revenues following the deployment of Toshiba Global Commerce…
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Share A Coke: How a personalized promotion became an e-commerce platform
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A single product promotion — Share A Coke — became a multi-product e-commerce campaign driving millions of sales.
read nowPrada taps Oracle cloud tech for retail processes
April 18, 2019
The Prada Group is using Oracle technology to analyze historical data and market demands across its global retail network of 634 stores.
read nowBritish lifestyle brand deploys Contentsquare for e-commerce optimization, expansion strategy
April 18, 2019
British global luxury lifestyle brand Belstaff is deploying an optimization approach for its online storefront with the help of digital experience platform…
read nowNY public advocate calls for Hudson Yards boycott over payment options
April 17, 2019
New York's Public Advocate Jumaane Williams is calling on shoppers and consumers to boycott the city's newly opened Hudson Yards retail development tenants…
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Printer friction marathon: A strange way to end the Adobe Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
My new printer cannot print Adobe Acrobat documents. Getting the company's attention became a marathon in customer friction.
read nowDedicated digital teams taking root among brands
April 17, 2019
Nearly half, 48%, of brands have a dedicated digital experience team to drive and shape customer experience and journey.
read nowReport: More German, Austrian retailers offering BOPIS option
April 17, 2019
The number of German and Austrian retailers offering shoppers buy online, pick up in store is on the rise.
read nowWine retailer tapping Glassbox mobile app performance tool
April 17, 2019
Vinsent, a wine merchant and marketplace, plans to deploy Glassbox's Mobilebox technology that helps retailers understand mobile app performance, from the…
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Rite Aid leader shares insight on its successful e-commerce strategy
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Rite Aid's digital marketing and commerce chief shares a comprehensive checklist for brick-and-mortar retailers introducing e-commerce.
read nowResearch: Merchandising a major factor in retail success
April 16, 2019
Today's winning retailers are those who use localized assortment technology in the merchandising strategy, according to a Retail Systems Research study, and…
read nowGiant Eagle boosting customer satisfaction with digital inventory, audit tool
April 16, 2019
Giant Eagle is launching a pilot program with Simbe Robotics featuring an autonomous shelf auditing and inventory analytics solution in the quest to boost…
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How warehouse efficiencies make or break last-mile fulfillment and the impact on CX
by Chris Anton — Executive Vice President, SnapFulfil
Chris Anton, executive vice president at Snapfulfil, maps out the importance of last-mile fulfillment and how it ties into fulfilling customers' desires for a…
read nowPunchh debuts Wi-Fi marketing platform to help brick-and-mortar retailers reach customers
April 15, 2019
Punchh, a digital marketing solutions company, has launched Punchh WiFi Marketing to help brick-and-mortar retailers identify potential new customers and…
read nowMobivity debuts consumer frequency technology for retailers
April 15, 2019
Mobivity Holdings Corp, which offers the customer personalization platform Recurrency, is debuting an innovative frequency technology that will let retailers…
read nowOffice Depot launches co-working hubs to Chicago, Dallas locations
April 15, 2019
Office Depot has opened two Workonomy Hub co-work spaces in its Lake Zurich, Illinois and Irving, Texas locations.
read nowMost shoppers want live phone-based customer service, reveals study
April 15, 2019
Nearly 90% of consumers like interacting with a live customer agent on a phone when it comes to dealing with an issue and 72% of those who opt for automated…
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