Creating emotional connections through retail POP displays

by Jim Hollen — Division President, Agility Retail Group

When it comes to creating a retail POP display that will truly connect with consumers, it is important to create an emotional connection. Consumers are often…

More than half of store associates have dealt with abusive customers

March 25, 2025

More than half of frontline workers, 53%, have encountered customers who are verbally abusive, threatening or unruly.

Why e-commerce retailers need to focus on the search bar

March 24, 2025

E-commerce retailers and brands with online storefronts can't afford to ignore the power of search. Shoppers who search online sites are driving nearly half of…

AiFi, Verizon, Atlanta Hawks team on cashierless checkout

March 24, 2025

The Atlanta Hawks' home, the State Farm Arena, now houses an express cashierless checkout experience.

US consumers increasingly tapping AI in shopping experience

March 21, 2025

Nearly half, 49%, of American consumers are turning to AI tools when buying online.

2025: The year of dynamic pricing or simply smarter pricing?

by John Moss — CEO, Flintfox

Retailers that embrace greater pricing agility in 2025 will be the ones that set themselves up for long-term success and improved relationships with customers.

Advance Auto Parts closing 700 stores by mid year

March 21, 2025

Advance Auto Parks plans to shutter 700 locations by mid year as well as four distribution centers in 2025.

Frank Mayer launches revamped website detailing custom kiosk, retail display solutions

March 20, 2025

Frank Mayer, a design and manufacturing firm specializing in custom self-service customer engagement tools, including digital kiosks and retail displays, has…

Target all about blending physical, digital, social commerce experiences in 2025

March 20, 2025

Target plans to innovate the shopping experience this year with search, social and data-driven personalization and solutions will be powered by AI when it…

The edge of innovation: Why edge computing is a game-changer

by Divya Valsala Saratchandran

The principle of edge computing is exactly about decentralization and trying to do computations nearer to the generating source of the data, POS devices, or a…

Steve Madden revamps global e-commerce ecosystem

March 20, 2025

Steve Madden, a fashion icon, has partnered with RunDTC and Contentstack to transform its global e-commerce ecosystem.

Home Depot debuts Magic Apron to help customers get needed answers

March 19, 2025

The Home Depot has debuted an AI-powered suite of tools, called Magic Apron, focused on helping customers get answers on home improvement questions.

Self-checkout boycott drives change at Britain retailers

March 19, 2025

Elderly residents in Bridgwater, England, are boycotting supermarkets like Asda and M&S in protest of the increasing reliance on self-checkout machines…

Bath & Body Works debuts revamped store design

March 18, 2025

Bath & Body Works has launched a new store design called Gingham.

Who owns the retail returns process? The impact and challenges of disjointed strategies

by Tim Robinson — Corporate Vice President, Returns, Blue Yonder

The retail returns landscape is shifting as businesses adjust their returns policies to reduce the cost burden and limit logistical challenges. Retailers have…

Here comes Gen Beta: What retailers need to know about this consumer demographic

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Christy Parrish, director of client partnerships at Cordial, shares insight on what will set Gen Beta apart from older consumer cohorts and the anticipated…

Chewy bests Amazon in customer satisfaction ranking

March 18, 2025

When it comes to online retail customer satisfaction Chewy.com is top of the list.

Giving Tuesday: NRS Cares and El Especialito Surprise Customers by Paying for Groceries at SOL Deli in Newark

National Retail Solutions (NRS), through its community outreach initiative NRS Cares, teamed up with El Especialito, the leading Spanish-language newspaper, to…

Man arrested for alleged skimming scheme at Walmart self checkouts

March 17, 2025

Marcus Covaci, 20, of Gettysburg, has been arrested and charged with allegedly placing skimming devices on self-checkout registers at Walmart stores in…

Amazon 'Just Walk Out' tech arrives in North Dakota convenience store

March 17, 2025

Enerbase Cooperative Resources has opened the Midwest's first convenience store utilizing Amazon's "Just Walk Out" technology at its South Broadway Cenex…