Instacart, Whole Foods breaking up delivery partnership

December 14, 2018

The new year will bring about a breakup between delivery provider, Instacart, and Whole Foods, as the supermarket chain, now owned by Amazon, is severing its…

Customer loyalty: Keeping the relationship alive

Eric Keating, vice president of marketing at Zaius, explains why B2C marketers have to engineer the repeat purchase carefully and thoughtfully and offers up…

Crowded stores, spend budget top holiday stressors, claims study

December 14, 2018

The top stressors for consumers during the holiday season are crowded stores and financial limitations, with long lines, out-of-stock items and online delivery…

Alibaba, Starbucks launch virtual store in China

December 14, 2018

Starbucks opened its first-ever virtual Starbucks store Thursday in China as part of the coffee chain's previously announced partnership with e-commerce…

Kroger launching food section in Walgreens stores

December 14, 2018

Kroger plans to put food departments, offering 2,300 items — everything from meal kits to frozen food items — in 13 Walgreen’s stores by early 2019.

Omnichannel still in infancy stage, reveals research

December 14, 2018

While there's lot of activity when it comes to retailers and expanding delivery options, the "buy online, pick up in store" (BOPIS) isn't taking deep root as…

The Black Friday effect: What happens when websites fail

Kyle Herring, director of digital marketing, Quantum Metric, explains how e-commerce environments are continuously in a state of flux and there will always be…

Kibo taps new leaders for digital transformation strategy

December 13, 2018

Cloud commerce player, Kibo, has made several new leadership appointments and roles related to enhancing the customer digital transformation journey.

Most couples don't share when it comes to holiday spend actions, reveals survey

December 13, 2018

Almost half of Americans don't share with spouses/partners about how much they spend on holiday gifts, according to a Swagbucks survey.

Why it's time for retail marketers to start listening

Evan Magliocca, brand marketing manager, at Baesman Insights & Marketing, discusses what marketers can be doing to better learn about customers and create more…

December shopping marks biggest online period ever in US

December 12, 2018

A recordsetting $80.3 billion was spent online as of Dec. 6, marking it as the biggest e-commerce period of all time in the U.S., according to Adobe Analytics…

Chanel's NY flagship boasts unique fashion accessory

December 12, 2018

Chanel’s New York flagship store, its largest boutique in the U.S., is sporting a special fashion accessory just in time for holiday: a 60-foot-long…

Consumers care about a brand's purpose, reveals study

December 12, 2018

Consumers aren't just interested in great prices, innovative delivery options or item availability. A good number, 63 percent, are also interested in only…

3 ways digital maps improve customer experiences

Robert Szyngiel, who leads product management at DMTI Spatial, offers up three ways retailers can use digital maps to improve customer experiences.

Survey: Retail store associates like tablets for enhancing customer service

December 11, 2018

A good majority of retail store associates, 66 percent, believe they can provide customers better service and improve the customer experience if they have…

Mall of America debuts Ellie the Elf concierge service for holiday shoppers

December 11, 2018

Those hitting the Mall of America in Minnesota for holiday shopping now have a new helper — Ellie the Elf.

Retail food purchase activities put states on the naughty, nice lists

December 11, 2018

In the spirit of the holidays Ibotta has released a "naughty or nice" list listing showing U.S. states that have the most, or the least holiday spirit.

The Necessity of Customer-Driven Marketing for Retail

As 2019 inches closer, the time to re-evaluate your various marketing and advertising strategies and campaigns in a way that will stand out in the…

Should retailers give up on UK's High Street?

Andy Wood, chairman, Go Inspire, explains why a mix of innovative and traditional channels is the ideal way of engaging with today's consumers.

Coinstar moves into France via Eurocycleur acquisition

December 10, 2018

Coinstar LLC has acquired Eurocycleur, a self-service coin counting vendor with 625 kiosks in major retailers across France.