Amazon testing automated checkout in bigger retail stores

December 3, 2018

Amazon is testing its automated checkout technology for larger stores in Seattle, the Wall Street Journal reported on Sunday. The company has used the…

Emotion in customer care: Just how important is it?

Julien Rio, head of marketing at Dimelo, offers insight on how to truly approach customer care and why retailers need to undertake an in-depth rearrangement of…

Millions of customers potentially compromised by Marriott data breach

December 1, 2018

Marriott International Inc. is investigating a massive data breach that has potentially compromised personal data of up to 500 million customers of its parent…

Heads up banks: Amazon is now your competition

Kitewheel President Mark Smith offers up insight on why Amazon's move into traditional banking should scare other banks thanks to its very loyal customer base…

FAO Schwarz reopens NYC flagship toy store

November 30, 2018

Iconic New York toy store, FAO Schwarz, is back in business with a new flagship at Rockefeller Plaza in New York City.

Outdoor kiosks coming to California retail district

November 30, 2018

City council members in Berkeley, California, have approved the installation of up to 31 kiosks on public sidewalks in the city's shopping district, according…

VR, AR, MR? Get ready for 'extended reality’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Extended reality, which combines VR, AR MR and 360-degree video, stands to change the way consumers and busineses interact, and much more, according to experts.

How To Turn Your Digital Signage Into A Real Estate Marketing Tool

by Egor Belenkov — CEO, Kitcast

Digital signage is a relatively new tool in real estate business. Learning how to utilize it may come in handy for those who want to step up their marketing…

Beall Stores taps great grandson as president

November 29, 2018

Matt Beall, the great grandson of Beall Stores founder Robert M. Beall, is now company president for the Florida-based retailer.

Gen Z retail associates will impact industry, claims report

November 29, 2018

Gen Z retail store associates will drive adoption of digital solutions within the retail enterprise, given the increasing numbers working in the industry.

4 negotiation strategies for managing difficult retail customers

Dean Kaplan, president of the Kaplan Group, shares insight on how to prevent the angry retail customer scenario and what to do if it can't be avoided.

Mobile, voice-assistant shopping up this holiday season, reveals study

November 29, 2018

A Citi Retail Services study reveals 42 percent of consumers planned to holiday shop via smartphones or tablets, and 13 percent planned to use virtual…

Holiday shoppers embracing mobile big time

by David Jones — Editor, Networld Media Group

Data from Adobe Analytics shows mobile shopping reached new heights during a record Cyber Monday

Gen Z, millennials will spend the most this holiday season

November 28, 2018

While a good majority — 77 percent, —of consumers expect to spend the same or more this holiday season, younger shoppers will likely be outspending the older…

Kroger, Ocado customer fulfillment center coming to Ohio

November 28, 2018

Grocery retailer, Kroger, will establish its first customer fulfillment center, boasting digital and robotic capabilities, in Ohio via partnership with Ocado…

How AI technology is influencing Gen Z engagement strategies

Gurps Rai, CIO of DroppTV, explains how artificial intelligence can help retailers develop a personalized retail customer experience and how to best utilize AI…

Cyber crime poses big risk to mobile holiday shopping

by David Jones — Editor, Networld Media Group

Security experts and retailers are increasingly focused on protecting the consumer's mobile shopping experience and payment platforms to ensure safe…

Cyber Monday biggest Amazon sales day ever

November 27, 2018

The Thanksgiving holiday weekend and Cyber Monday proved to be a huge sales boon for Amazon with Cyber Monday hitting the record books as the biggest shopping…

Black Friday sales hit record-setting $6.2B, one third via the smartphone

November 26, 2018

Consumers are busy spending and very busy tapping mobile devices for holiday shopping this year.

Black Friday mobile shoppers set single-day record

by David Jones — Editor, Networld Media Group

November 26, 2018

Consumers relied on their smartphones to find the best deals on Black Friday.