Sears lays off at corporate offices

July 13, 2018

About 200 employees at Sears' corporate headquarters in Illinois were let go last month, according to CNBC, and three quarters worked at the support center.

Amazon India tapping VR kiosks to promote Prime Day products

July 13, 2018

Amazon India will offer virtual reality kiosks in 10 locations to promote Prime Day next week, according to Venture Beat.

Kagan: How checkout technology can create competitive advantage

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains why checkout technology is an important piece of the retail customer experience puzzle to win customers' hearts.

How Carnival Cruise is taking customer experience to the next level

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

John Padgett, Carnival Cruise chief experience and innovation officer, outlined the company’s digital and guest-centric strategy in a keynote at the recent ICX…

Walmart taps ex-AMEX leader as chief customer officer

July 12, 2018

Walmart has created a new role, chief customer officer, and hired on a former American Express executive.

June brings retail employment boost

July 12, 2018

Retail jobs increased more than 50,000, compared to a year ago, which the National Retail Federation described as a "solid robust payroll increase."

Technology playing starring role in better customer experience, claims report

July 11, 2018

Technology is becoming a more prominent aspect in shopping and dining and its success, as well as failure, is impacting the customer experience.

Yoyo links with Preoday on mobile order ahead for UK retailers

July 11, 2018

Yoyo, a Europe-based mobile payment, loyalty and marketing platform, is partnering with digital ordering platform Preoday to create an integrated way for…

2018 Retail Customer Experience Top 100

The 2018 Retail Customer Experience Top 100 report provides a clear picture of how consumers view retailers when it comes to meeting their needs, wants and…

Presented by RetailCustomerExperience.com

Kroger to tap driverless cars for delivery needs

July 10, 2018

In the latest retail delivery news supermarket giant Kroger is reportedly mulling using driverless cars to its grocery delivery.

Warby Parker expands Minnesota presence

July 10, 2018

After three years housed in the back of a men's shop Warby Parker is getting a bigger brick-and-mortar retail space in Minneapolis.

BJ's debuts PayPal checkout services

July 10, 2018

BJ's Wholesale Club announced an integration on BJs.com with PayPal, PayPal Credit and PayPal One Touch, according to a press release.

Amazon moves into prescription drug business with PillPack purchase

July 9, 2018

Amazon is moving forward to purchase online pharmacy PillPack and the news caused Walgreens and CVS Health shares to take a dip.

The Container Store revamps with new tech, digital screens

July 9, 2018

The Container Store, based in Texas, is redoing its stores, with the first redesign taking place at its Dallas location.

Target launches curbside pickup to 200 more stores in Midwest

July 9, 2018

Amazon isn't the only retailer boosting its delivery channels.

Large Scale Deployment Considerations

If you are considering implementing kiosk or digital signage options in your business, the number of details and logistics to navigate and manage can be…

The ZIVELO Difference: The Art of Multi-Sourcing

We are navigating relationships with multiple manufacturing and supply sources for you. This ensures that there is no single point of failure anywhere in our…

Networld Media Group launches World of Money daily

This month Networld Media Group will begin publishing WorldofMoney.com, a daily news brief covering issues and events that affect the business of money and the…

Glossier engaging customers by spurring interaction, communication

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Much discussion in retail marketing today focuses on the need to improve the online shopping experience. Glossier is not only addressing this challenge, but is…

Catch the highlights from ICX Summit

If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the…