How digital queuing can save brick-and-mortar retailers

Alex Bäcker, CEO, Qless, says retail success isn't about trying to out-Amazon Amazon, but providing what Amazon and its peers cannot — face-to-face customer…

Walmart, aka Jet.com, arrives in the Bronx

September 20, 2018

Walmart's Jet.com is leasing warehouse space in the Bronx, New York after what's been a lengthy battle to establish an e-commerce footprint.

Cashierless store dealing with a few glitches

September 20, 2018

A cashierless store in San Francisco is working out a few glitches as it strives to best Amazon's Amazon Go.

Sephora, Nordstrom, Nike top young shoppers' 'love' list

September 20, 2018

When it comes to the younger shopping generation (think millennial and Gen Z) Victoria’s Secret, Sephora, Nike and Nordstrom lead the list of retailers they…

Providing timely service is essential to developing customer loyalty

John Larson, senior partner at John Larson & Company and co-author of Capturing Loyalty, explains why it's essential for retail employees to be readily…

Christie, SNA Displays deploy LED screens to downtown Los Angeles

September 19, 2018

SNA Displays recently teamed up with Christie to deploy three large LED screens to cover an eight story parking garage used by residents of the twin 35-story…

Retail sales jump in August thanks to consumer optimism

September 19, 2018

Increasing wage growth, consumer optimism and a solid labor market led to a 5 percent retail sales boost in August, compared to a year ago, and a 0.1 percent…

Smart Fridge network secures $30M in funding

September 18, 2018

Farmer's Fridge, a rapidly growing network of automated smart fridges stocked with fresh, chef-curated meals and snacks, has closed on $30 million in a round…

4 ways retailers can boost brand reputation, build loyalty

Sandra Gudat, president and CEO of Customer Communications Group, Inc., offers up four steps for bolstering your brand's reputation, while simultaneously…

Georgia boosts vehicle registration renewal kiosks

September 18, 2018

The Georgia Department of Revenue recently expanded its self-service vehicle registration renewal kiosks to two new locations in Fulton County, according to a…

ANC launches digital media network at the Howard Hughes Pier 17

September 18, 2018

ANC recently installed a digital media network at The Howard Hughes Corp's Pier 17 retail location in Lower Manhattan. The network includes more than 2,00…

Is your store red-carpet ready? The role of in-store technology for brand uptime

Paul Milner, marketing director at Displaydata, explains why retailers need to use technology to create an engaging and impressive in-store experience that…

Mobile payments for cannabis dispensaries in the works

September 17, 2018

Virtual Crypto Technologies Inc. has announced plans to develop a cryptocurrency payment product for cannabis dispensaries. The company intends to offer this…

Walmart pilots online order pickup kiosk for groceries

September 17, 2018

Walmart is testing the second version of a pickup kiosk for online grocery orders at a super center in Sherman, Texas, according to Business Insider. Customers…

CBW Bank talks digital banking and the customer experience

by Will Hernandez — Editor, NetWorld Media Group

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial…

Robotic dispenser lets customers buy cannabis

September 17, 2018

Greenbox Robotics, a Marina del Rey company founded in June 2017, wants to bring automation to the cannabis market by using a self-serve kiosk to dispense…

Watchfire Signs' display highlights Hurricane Florence activity in North Carolina

September 14, 2018

An outdoor Watchfire Signs display in Greensboro, North Carolina, is currently displaying tracking information on Hurricane Florence. The 16-millimeter sign…

Brick-and-mortar retail isn't dead, it's just evolving

Vladimir Edelman, CEO and co-founder of HEROFi, lists out what physical retailers can learn from Amazon's success story.

Amazon Fashion debuts J.Crew merch

September 14, 2018

Amazon has a new brand on its virtual fashion shelves as J.Crew Mercantile items are available at Amazon.com.

First Hawaiian Bank debuts Alexa voice banking

September 14, 2018

Fiserv has helped First Hawaiian Bank develop a skill for Amazon Alexa.