How AI is already advancing retail training and what’s next

by Greg Hull — MD Retail & Hospitality, Attensi

Advancements in AI are undoubtedly changing the game for training and development by providing the ability to generate powerful, immersive content at speed.

The Acclaimed mPOP® Hybrid mPOS Solution Now Includes Bluetooth Connectivity

Enjoy flawless connectivity with the latest mPOP® model, the POP10CBi, featuring Bluetooth capability alongside USB-C.

Consumers splurging on themselves this holiday season

July 16, 2024

Nearly half, 41%, of consumers will be splurging on gift for themselves while tightening their spend elsewhere.

Kohl’s now home to Babies R Us in NJ stores

July 16, 2024

Babies R Us is moving into 200 Kohl's locations and the retailers expect the shops will be up and running in time for the busy holiday sales timeframe.

How to collect, analyze and act on customer feedback

by Smitha Baliga — CEO/CFO, TeleDirect Communications

Customer feedback is an immensely helpful tool but are you utilizing it to its full potential?

Back-to-school spending will flatten due to economic concerns

July 15, 2024

Financial and economic concerns will likely flatten the back-to-school spending, according to Deloitte research, averaging about $586 per student with a…

Adobe projects record $14B spent on Amazon Prime Day event

July 15, 2024

Adobe predicts a record-setting $14 billion spend for Amazon's two-day annual Prime Day event.

Best Buy debuts 1st Express store in Canada

July 11, 2024

The first of 167 small-footprint Best Buy stores, called Best Buy Express, has opened in Canada.

Costco increasing membership fees come September

July 11, 2024

Costco will increase its membership fees as of September 1, impacting 52 million members.

How smart retailers are creating frictionless shopping experiences

by Sajid Mohamedy — EVP, Growth & Delivery, Nisum

When brands are initially transparent with customers, they build trust-based relationships. Loyalty programs are an ideal bridge to communicate data principles…

Footwear retailer WSS taps Aptos for mobile store experience

July 10, 2024

WSS, a footwear, apparel and accessories retailer owned by Foot Locker, is deploying the Aptos One POS across 100-plus U.S. stores.

Shoppers gearing up for holiday season

July 10, 2024

It may only be early July but consumers are getting ready to start shopping for the holiday sales season with 23% kicking it off by August or earlier.

Why major retailers are implementing omnichannel payments

For major retailers omnichannel payments has the potential to be a total game-changer and completely reimagine the retail buying experience.

Star Micronics Unveils the SK5-31 Thermal Kiosk Printer: Adaptable & Feature-Rich

The SK5-31 kiosk printer redefines speed and efficiency with a multitude of features found nowhere else in the industry.

Sam's Club product chief: Members are at the heart of every decision

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sam’s Club interim Chief Product Officer Todd Garner shares how the wholesaler is transforming the customer journey and why members are front and center with…

Happy store associates key to unlocking outstanding customer experience

by Robby Dewling — Director, Product Management, Manhattan Associates

A fundamental (and often overlooked) element of delivering top customer experience lies squarely with store associates. The more engaged store associates are…

Target kicks off Target Week sales event

July 9, 2024

Target has kicked off another Target Circle Week sales event, running through July 13, boasting savings of up to 50% off thousands of items.

Foot Locker debuts enhanced FLX Rewards program

July 9, 2024

Foot Locker has enhanced its FLX Rewards program and will be upgrading its mobile app as part of the brand's quest to drive profitable growth.

NRS offers $5,500 Reward and Free Panic Alarm Following Bronx Bodega Stabbing Attack

National Retail Solutions (NRS), the leading point-of-sale (POS) platform provider for independent retailers, offers a $5,500 reward for information leading to…

The role of robotics POS in enhancing customer engagement, connecting digital with the physical

by Ionut Vlad — Founder and CEO, Tokinomo

By focusing on innovation and personalizing the shopping experience, retailers are poised to not only align with but surpass consumer expectations, thereby…