FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mobile is the most effective way to serve the millennial segment.

FCES15: Why design is key to customer engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Design is a key aspect for the customer experience and plays directly into the "corporate soul" and building a relationship with customers.

FCES15: How failing to adapt leads to failure in business

by Travis Wagoner — Editor, Networld Media Group

Jeremy Gutsche kicked off the 10th annual Fast Casual Executive Summit on Sunday evening at the Mandarin Oriental Hotel in Miami with a rousing and energetic…

Restaurant Franchising & Innovation Summit kicking off in March

October 19, 2015

The event is targeted to corporate executives and will focus on powering franchise growth through technology and leadership.

Did Walmart pay bribes in India?

October 19, 2015

Walmart may have paid bribes worth millions of dollars in India, according to a Wall Street Journal report that said while a federal probe into allegations of…

Target launches retail startup accelerator

October 19, 2015

Target has launched a startup accelerator with a little help from Techstars and West Stringfellow, former chief product officer at Big Commerce and Rosetta…

ICX Symposium: Buying into retail's emotional economy

The ICX Symposium in Atlanta later this month will feature a session featuring two executives from MaxMedia addressing retail's emotional economy. ICX…

GameStop shuttering doors on Thanksgiving

GameStop joins Staples in closing down for the November holiday.

Punchh, CiCi's Pizza partner to develop loyalty app

October 16, 2015

Punchh, a brand-centric mobile customer engagement platform for restaurants, is teaming up with CiCi’s Pizza to build a loyalty app.

Capital One adds NFC mobile payments to Android app

October 16, 2015

The bank said it used Mastercard's Digital Enablement Service to add the feature.

Schlotzsky's trading smartphones for loyalty

October 16, 2015

Schlotzsky's fans who sign up for or refer friends to the brand’s loyalty program may earn one of the 50,000 new smartphones the brand is giving away.

Revention releases secure EMV payment solution

October 16, 2015

Revention, which provides point-of-sale solutions to the hospitality industry, announced the release of its new EMV Secure Payment software solution.

Business owners optimistic on economy but keeping a tight hold on surplus spend

October 16, 2015

Nearly double the number of small business owners are feeling good about the economy than a few years ago.

Should we make the holiday shopping season a 365-day effort, or not?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There's more than one trend hitting this holiday season and the impact may just change everyone's retail experience. But will it be for the good or for the bad?

NCR Silver boosts functionality for franchises, small business operators

October 15, 2015

NCR Small Business is upgrading its tablet point of sale system, NCR Silver, to give small business and franchises new marketing, inventory and communication…

Fujifilm, Provision Interactive collaborate on 3D Savings Center kiosks

October 13, 2015

Fujifilm and Provision Interactive are teaming up to deploy Provision 3D Savings Center kiosks and network across the country.

Aptos headquarters will call Atlanta home

October 13, 2015

Aptos chooses Atlanta for headquarters location.

Frank Mayer and Associates taps Wilsonart for display needs

October 13, 2015

Frank Mayer and Associates is partnering with Wilsonart on a new line of surface materials.

ICX Symposium: Chick-fil-A, Fiserv, HomeDepot.com execs set to talk future of CX

The ICX Symposium in Atlanta later this month will feature a keynote address from three friends, executives at major brands, talking about the future of…

The elements that matter most in the retail customer shopping experience

There are four key shopping customer experience elements, out of 27 tested, that rose to the top in a recent study.. Can you guess which took top ranking?